Do NOT purchase anything from Ridig Industries!

I really thought their products were state of the art. The way they are presenting their products and since these lights are VERY expensive, I thought they would be good.
But my disappointment came with a bang.
I do not drive my truck much. It is mostly parked outside my house, but this summer has been very wet with a lot of rain.
Rigid Industries claims their lights are waterproof, so I should think they atleast would withstand rain.

Well, I bought this 20" E-Series LED this winter. And a couple of days ago I noticed that only half the LEDs were working. The other half was flashing and died.
I contacted the dealer who sold me this light, but he told me to contact Rigid Industries directly since they do operate with a lifetime warranty.
So I did.
But they are not willing to replace the bar, and tells me to work with the dealer since they are not an authorized dealer. (?)
Or they can repair the bar, but I will have to pay for the shipping both ways Norway-USA.
Bad customer service if you ask me.
I paid 659 US$ for this bar, and really thought these products would be good.
Today I opened this bar and I was really surprised on how bad these lights are sealed. There are no rubbergasket or other sealant under the front panel of the bar. And the gasket under the side panels are just a joke.
These lights are really a ripoff so do stay clear of these.
Before I bought this bar, I should have read more reviews/complaints about these lights. Because these water problems are quite common.

ummm.....$659 for what exactly???

This:
http://www.rigidindustries.com/product-p/eseries20.htm

i dunno what to tell you...that seems like an AWEFUL lot of cash for a friggin light bar???

does it love u long time?

Yes, it is costly. So I expected this light to be problem free.

i always looked at those but glad i didnt buy one thanks for the heads up

So before you had problems with the water, how did the bar work? Was it as bright as advertised?

buy from http://www.theretrofitsource.com/
these guys are legit and thier light bar is only a fraction of whatever you bought was,

99_Yukon said:

So before you had problems with the water, how did the bar work? Was it as bright as advertised?

Click to expand...

I really do not know. As I said, I never got the chance to test the light properly before it broke. But bright enought I guess.

I have agreed on sending the bar back for repair. Will cost me a great deal on shipping though.
Will let you guys know if they will be able to fix it or not. And how it eventually works.

This is honestly the first bad review I have heard about these, from what I know these lights are ridiculously bright when functioning properly.