I need to VENT!

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dkman610

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I purchased my used 2007 GMC Yukon SLT from a dealer auction lot 2 years ago with 29,000 miles....

I thought the truck looked gorgeous (see pic) it had the Denali grille, Denali wheels, interior was nicely appointed although without the buckets in the rear, and no 3rd row seating.

At mile 32,*** I had a 4x4 issue where when it rained a warning came up telling me to check 4x4, turned out to be the something in the drive train (forgive the lack of vernacular, I am not good with cars and their terms.)

The car squealed when I applied the brakes so I changed the brakes myself since to start fresh with new pads and rotors, the squealing continued on.

A year later, I get a check engine light so I bring the car into the dealership and the charcoal filter in my gas tank went bad, while dealing with that they decided to check on the squealing to find that my calipers went bad and the master cylinder had been shot. Mind you this truck has less tha 55,*** miles on it at the time.

Last week, my sunroof (which looks original) went off the track and that now has to be replaced. While worrying about that the light that is supposed to come on when you engage the parking brake stopped working.. That turned out to be a simple "wire" which still cost me $200.

The major issue for me solely lies within the sunroof "not being original and the dealership claiming that it's an aftermarket sunroof just to get out of paying to fix/replace it that is causing me to vent severely.

So needless to say I have had about $6K in repairs on a truck that currently has 61,*** miles on it, and is supposed to be a durable, long lasting vehicle.

To make matters worse, I have this Route 66 warranty that I got from the bank that did the loan on the truck. This warranty is noting but a complete scam, they get out of paying for EVERYTHING after selling it to you covering "EVERYTHING." Boy did they see me coming.....

So now I am driving a 2007 GMC Yukon that with the current repairs and original cost, could fund a small countries GDP. Needless to say I am beginning to regret my purchase of this vehicle. Oh I did add tires recently which were a solid $1400 which I didn't count since that is a legitimate replacement need, along with the average of $400/month in gas just to move the thing around......

I do not see how these vehicles command the price they do today, their prestige is more embarrassing than most people understand....

I know I may upset people with this post, but this is what I have gone through, I don't treat my property poorly, especially when my property cost as much as it did, and for me to go through what I have gone through is well beyond anything I can comprehend, the carfax came back clean and still comes back clean on this vehicle however something else leads me to believe that the people who owned it before me did not take much care of this thing....... This is still too many things to go wrong with this machine so soon........
 

soulsea

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I purchased my used 2007 GMC Yukon SLT from a dealer auction lot 2 years ago with 29,000 miles....

This, combined with this:

I am not good with cars and their terms.

Is probably the root cause of all your issues.

I too have dealer friends who can take me to dealer only auctions like the Manheim ones. But I just would never do it unless I had the most trusted and experienced of mechanics with me, and even then there's a whole bunch of stuff that could be wrong with the vehicle that he won't be able to see.

It's just not worth it to the individual buyer to take that risk, or at the very least being familiar with both the risk and the right type of aftermarket warranty to mitigate it. Dealers can buy a whole bunch of lemons cause they're not the ones that have to drive them every day, and they accept a few lemons as part of the cost of doing business, plus they are insured, plus the customer often ends up funding their service dept with those lemons anyway.

No doubt you got a raw deal on a bad truck and an even worse warranty, and I feel terrible on your behalf on both fronts ... but none of it would be this dire if hadn't tried to save by purchasing from dealer only auction when you are not a dealer. Had the same things happened with a straight dealership transaction you'd have a lot more consumer protection mechanisms in place.
 

07Burb

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That's always a reason why a vehicle is going through an auction of that sort and I'd definitely be leery of buying from there (as previously stated by Soulsea). Sorry about your luck but I have to say I'm not surprised.
 

felixgun

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Yea dealer auctions are no good. You save at the beginning but you pay for it in the long run. I have two NNBS vehicles and have had minor issues with both since I've owned them. Sorry to hear of all that man!
 

TheFuzz

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This, combined with this:



Is probably the root cause of all your issues.

I too have dealer friends who can take me to dealer only auctions like the Manheim ones. But I just would never do it unless I had the most trusted and experienced of mechanics with me, and even then there's a whole bunch of stuff that could be wrong with the vehicle that he won't be able to see.

It's just not worth it to the individual buyer to take that risk, or at the very least being familiar with both the risk and the right type of aftermarket warranty to mitigate it. Dealers can buy a whole bunch of lemons cause they're not the ones that have to drive them every day, and they accept a few lemons as part of the cost of doing business, plus they are insured, plus the customer often ends up funding their service dept with those lemons anyway.

No doubt you got a raw deal on a bad truck and an even worse warranty, and I feel terrible on your behalf on both fronts ... but none of it would be this dire if hadn't tried to save by purchasing from dealer only auction when you are not a dealer. Had the same things happened with a straight dealership transaction you'd have a lot more consumer protection mechanisms in place.

Well said, Serge. There's usually always a reason why a car ends up at an auction. Unless I owned and operated a large fleet company with a substantial amount of money available to service my own vehicles (and absorb some of the risk), I would never buy an auction car. There are some really good cars that can be had at an auction - I'm definitely not implying that all of them are lemons. However, there is far more risk for the average joe when buying that way.

Lower price doesn't necessarily equate to lower costs of ownership...
 

robdeniro0

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Sorry about your problems, that being said brought a brand new Denali in 2002 one minor problem in 8 years of ownership, traded it for a 2010 in 2010, only regular maintenance no issues whatsoever in those 3 years. Guess i have been very lucky with my purchases.
 

pwtr02ss

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a 29,000 mile vehicle shouldn't be in a auction unless its salvage title or something I wouldn't think. Maybe a bank repo tho, never mind. Sorry about your luck on this one.


Have you thought about taking it to a different dealer for the sun roof repair?
 

Phil DeVtec

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That's probably why I buy new. I want to know exactly what goes on with that car from day one. If something isn't right with it, I would know right away and the warranty will take care of it.
 

fiatdale

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As far as the sunroof goes, if its not a factory optioned sunroof and is aftermarket, the dealer would have no responsibility to cover that, as its not a GM part. If thats the big issue, take it to a trim & upholstry shop that installs sunroofs. They would be a much better bet than the dealer.

The reality is, you dont know how the previous owner treated that vehicle. They obviously neglected most all maintenance items. I dont say that much wrong about buying from an auction, as long as you know going into it that if its going to have issues, thats on you. I bought my 07 Tahoe used and have replaced so many things on it its rediculous, including the entire rear end, but I do all the work myself and I got it at a very good price up front, so I have no issues with putting some money into it.

Like Tyler said above, if it had 29,000 miles on it, it shouldnt be at an auction - it should be on the dealer lot. It must not have a salvage title if you got a bank loan for it though, I dont believe banks will finance a vehicle with a salvage title.

Just like dating a chick - you dont know what the guy before you did to the thing.
 

Gzes

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Over here dealer auctions are great but yea they take them because they have been at the lot for too long or has problems
 

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