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    Dealership Issue (Roof Rack Key)

    I just heard back from GM after telling them to call the dealership that the prior posted mentioned who knows how to order a key. They are only selling the following 4 keys at this time: J03, J06, J08, and J10 The part number is 86797471 and the dealer needs to specify what key you want --...
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    Dealership Issue (Roof Rack Key)

    thanks for this info -- Chris Garner seems to be one of the very few managers in the country who know how to get keys. I still have not gotten an answer from GM corporate so if it doesn't get resolved I will reach out to him and ask him to mail me a key. Once I have my keys I will be happy to...
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    Dealership Issue (Roof Rack Key)

  4. H

    Dealership Issue (Roof Rack Key)

    Hi John, This is great info! I called another dealership with that part number and it is specific to an 08 key just to let everyone else know. I am still pursuing a replacement key and think another dealership might be able to get them for me. The part number did point the dealership in the...
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    Dealership Issue (Roof Rack Key)

    I am hoping they can figure out who makes the rails, and then cross reference the keys. When I have a resolution I will be sure to report back to everyone.
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    Dealership Issue (Roof Rack Key)

    Hi - If you want to reach out to GM - they called me again today to say they were looking into it. Someone from their executive referral team reached out to me and you can contact them through this email: [email protected]. I have sent them links to this forum to show them that this is a...
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    Dealership Issue (Roof Rack Key)

    I don't think they actually make any replacement keys based on the number of people on here having issues getting them. I called two dealerships - one told me they were on backorder. I called the online parts deparment twice and both people seemed clueless about replacement keys even though the...
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    Dealership Issue (Roof Rack Key)

    I am interseted in the keys - please reach out to me.
  9. H

    Roof Rack Replacement Key

    I am interested -- I sent you a message.

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