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  1. J

    Dealership Issue (Roof Rack Key)

    UPDATE: I received the J08 Keys for my roof racks and have successfully got access to both rails. You will need both keys to maneuver the racks. Luckily I spoke to the parts Manager Chris Garner at John Hiester Chevrolet in Lillington, NC to figure all of this out for me. I made sure corporate...
  2. J

    Dealership Issue (Roof Rack Key)

    I stopped by a local Chevy dealership whom I called a few days ago. I spoke to a different gentleman. I told him my issue and that GM Corporate advised me that I would need to start the process at a dealership first. The gentleman took some time and he asked for the lock code. I told him J08. He...
  3. J

    Dealership Issue (Roof Rack Key)

    I did get them to undercut Car Edge's warranty price. I was kind of sold on that afterwards. Thanks
  4. J

    Dealership Issue (Roof Rack Key)

    UPDATE: I stopped by a Locksmith this morning and after them doing a few things they were unable to get into it. The locksmith advised that he didn't have a key that resembled what goes into the lock. He said he could maybe pick the locks but would not be able to provide a key. I held off for...
  5. J

    Dealership Issue (Roof Rack Key)

    Wow thank you for the information. I purchased a certified 2021 Yukon Denali Ultimate from Deacon GMC in Smithfield NC at the first of the year. I had problems from the time I received the vehicle. They only gave me one key for the vehicle when I received it after the paperwork was signed and...
  6. J

    Dealership Issue (Roof Rack Key)

    I appreciate your efforts. I am having the same problems with a J08 key on a 2021 Yukon Denali. The dealership I called here in NC said they would have to send off for a key through a locksmith and that could take 2 weeks. I need this done in the next week because my family and I are going on...

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