Still same problem. Changed microphone 3 times now. Engineer thinks microphone is the problem. I still think it has to do with the noise cancelation software. It works perfect until the car moves. Seems to be sensitive to different voice types or volume also. I can use a 50.00 Jawbone headset...
Eddie, I'm not a regular user. don't have 10 posts yet , so I'll send a PM. when I can. The Infotainment group is just checking on the dealer. We need someone to push Engineering into the fray. The SRN is 8-2157149096 . Any help you can provide I would be greatful .
Thx
Dirttracker
ZorroOscuro, No they have not solved the Garbled Voice Problem. They did replace the microphone Twice, even changed it to a different year, to no avail. They have a hardware problem thats not dealing with the road noise cancelation.
I wish GM would assign someone to figure this out. Last time...
2014 Tahoe
Does GM own this problem of garbled voice on there Bluetooth systems? I've had on for a year now and they want to start by just replacing the microphone also. they should have enough data on this problem that they should have a replacement kit.
if there is a GM customer care...
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