It's way better for sure, but to be honest I'm not sure it's totally resolved. It seems like there's still a little exhaust smell, but maybe I'm just sensitized to it and / or it's still lingering in the interior materials from how bad it was before. Doesn't really matter -- that'll be GM's...
Finally got our Suburban back yesterday after almost 4 1/2 months. Maybe 30 days of that was because the replacement exhaust manifold was backordered. The rest of it was total ridiculousness, mismanagement and understaffing at the dealer's service department.
I ended up making a complaint...
Just heard from service this morning. The current issue is a cracked exhaust manifold. Covered under powertrain warranty thankfully, but it's going to be at least a month and maybe two before they can get a new manifold. Magically, they do now have a Silverado available as a loaner.
Sorry, but you’re not going to convince me that four powertrain issues within the warranty period would be just fine if the service was better.
Besides, it *wasn’t* better. Poor service at three dealerships across two states seems like more than a coincidence. You might say that GM doesn’t...
Bought new Jan 2021. I love this vehicle in concept -- the combination of seating, cargo capacity, towing and fuel economy are all great and not to be found in any other vehicle really. But it's been a reliability nightmare, compounded by poor service experiences at multiple Chevy dealerships...
GM does now offer an extended warranty that they underwrite themselves. For GMC and Chevy, it extends the basic warranty to 5 years / 60K miles. For Buick and Cadillac it's 6 years / 72K miles. See here: https://www.chevrolet.com/protection-plans/extended-limited-warranty
Note in the "Key...
I am very interested to add this to my 2021 Suburban, but as far as I can tell, none of the required RPO codes are available on 2021 GM SUVs -- only on pickups. Would love to know if it might be possible to retrofit -- if it's just the wiring harness from the dash to the rear bumper, or if...
I've had a 2021 Suburban on order since October when the order books first opened for the Duramax diesel option. The dealer called me a week ago to say that the GM rep had been by and he was only going to get one more Suburban allocated this year, so it wasn't looking good for my order to get...
I've had an order in for a diesel Suburban since the order books opened in late October. Supposedly sold orders take precedence over any dealer orders for their inventory. I still don't think any diesels have been built at Arlington though -- maybe some test builds for the videos, but none for...
You might also want to try http://www.car-part.com. A great resource for searching junkyards nationwide. You can plug in a specific vehicle, year range and part type -- "Seats, rear 2nd row" is an option. You get a list of junkyards that have that specific part, usually with a pretty good...
Don't think there's a waiting period. You should be able to sign up for the rebate as soon as you have a login for Costco's website.
I should mention though that the Costco rebate is only good through Jan 4, 2021. Hopefully I can take delivery before then.
I drove a couple of Silverados with the Duramax, and it seemed like a great engine. Buttery smooth, super quiet, plenty of power and great fuel economy especially for this size vehicle. Easy decision for me.
Re: 12% off MSRP, I don't think that's realistic. Maybe on a 2020. Take a look at the build sheet below for a 2021 Suburban the dealer had in stock. AFAIK there are no factory-to-dealer incentives on 2021's so 12% off MSRP is going to be substantially below the dealer's cost. It's even...
I just ordered a 2021 Suburban diesel. I emailed probably 15 dealerships in northern California. Almost all said either:
1. diesel not available to order yet (totally not true)
2. "no incentives currently available" (as if there was no such thing as a dealer discount)
3. MSRP for all custom...
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