DVD has no volume help

[Nicole Pariseau]

I have a 2013 Tahoe with a nav system I replaced the dvd mechanism and now everything works but the sound? The radio works hands free etc but the dvd and cd will not produce sound!! What did I do?

 

[nofaz]

I have a 2013 Yukon Denali with the Nav/DVD system. My CD/DVD player has quit and I'd like to replace it. I've removed the head unit and
am confident that I can remove the old DVD deck and install a new one but I cannot find a replacement deck. Could you share with me where you obtained a replacement unit? Sending the whole unit in for repair would cost at least $600.

The mechanism in my player works fine, it just doesn't find the disc. I'm sure the problem is with the laser head.

 

[Nicole Pariseau]

I have a 2013 Yukon Denali with the Nav/DVD system. My CD/DVD player has quit and I'd like to replace it. I've removed the head unit and
am confident that I can remove the old DVD deck and install a new one but I cannot find a replacement deck. Could you share with me where you obtained a replacement unit? Sending the whole unit in for repair would cost at least $600.

The mechanism in my player works fine, it just doesn't find the disc. I'm sure the problem is with the laser head.

I found the mechanism on eBay for $20 and works
Great just still no sound

 

[nofaz]

Sorry your still having trouble with you deck. You said you found it on ebay, how did you search for the player?

I've looked but with no success.

 

[nofaz]

Just got my CD/DVD/NAV radio working in my 2013 GMC Yukon Denali. Do a search on ebay for this description:

2012-2013 CHEVY GM GMC YUKON GPS NAVIGATION CD DVD ROM DRIVE OEM MECHANISM NEW!

Cost me $75, while not exactly cheap, this is a new part and is EXACTLY what was in my unit. It was a real pain in the
ass to swap out, took me at least an hour and I've had some experience with electronics. The radio is easy to get out, take
your time and don't force any of the connectors off the back of the radio. Everything is color coded and it's quite easy to remove
and reinstall without notes.

I won't begin to give step by step directions on how to get the old unit out but your goal is to get the cover off the top of the
unit and gain access to the CD/DVD changer. There are two screws that are VERY difficult to remove. They are so far inside
the unit that it is impossible to get a normal screwdriver in there. I used a 90 degree unit forced in place with a screwdriver
as a wedge. Yeah it was real ugly.

More research might find a proper procedure on swapping out the changer. There are two rather wide ribbon cables that
you will need to remove from the player. They are both stuck to the housing with adhesive so be careful! I removed the front
face as it was fairly easy to do and I was worried about tearing the ribbon cables that connect it. Lots of short Phillips head screws
hold this thing together. Almost all of them are the same length. There are two that are much longer for some reason. Set those
aside and remember where you got them. Better yet, get a sharpie and mark the case where they go.

I'll try to answer any questions if someone else needs to do this repair. For an airline ticket, I'll even come and help!

 

[nofaz]

Udate:
Well after I got the old player out I could see the part number for it on a sticker. Turns out the player can be had for a bit less money here:

http://replacementradios.com/gm-201...hanism-dvs8601v-dvs8605v-dvs8603v-p-2971.html

These folks are asking $50 for the same brand new part, no box or instructions. FYI

nofaz

 

[nofaz]

Another update. Here's a picture of the part number tag off my original unit.

 

[Doubeleive]

sounds to me like a cable is in not in place all the way somewhere so its not getting a audio signal, if your getting audio from the radio and aux input, usb etc, then you have something loose internally to the cd/dvd drive unit.

 

[nofaz]

sounds to me like a cable is in not in place all the way somewhere so its not getting a audio signal, if your getting audio from the radio and aux input, usb etc, then you have something loose internally to the cd/dvd drive unit.

Doubeleive I thought about that but the only connectors to the deck are two ribbon cables with at least 12 wires apiece. With that many conductors it would be hard to loose just the audio.
Nicole: When you put a CD or DVD into the player does it 'find' it? Do see how many tracks there are and can you advance tracks or go back? These things would indicate that the laser is working and the CD/DVD mechanism is communicating with the front panel controls.

Was this unit new when you bought it or used?