Onstar and Cig lighter Not working

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DuckHunter

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Maybe somebody can help me figure out what is goin on. The green light for onstar in my 02 yukon is always on. To my knowledge it is supposed to be, but when i hit any of the buttons the green lights just flash's and nothing happens. Does this mean something is not connected or maybe lose? Any ideas what this could be. Also the cig lighter port in the the second row next to the fold down cup holder does not work. I have not checked the fuse mainly because i dont know where it would be? Dont have the book that came with the truck. Sorry for not explaing more indepth sitting at work currentley. THanks for any help.
 

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