Pandora Stations No Longer Active

[Tinker]

Starting about 2 weeks or so ago, the Pandora stations programmed as stations on the bottom presets are no longer "active." When you can long press a preset, it will save a Pandora station just like an XM or radio station. I have used this on a Cadillac and 2 GMC's with no issues - until 2 weeks ago. I don't know if a new version of Pandora updated on my Android phone and now it is incompatible with the GMC app or what. It still plays the stations and you can change the station by pressing the Pandora button - gives you all the stations in a vertical list, but all the presets are no longer active/grayed out. I have tried resaving them. After resaving, they are good until the power is cycled and then they are no longer active. Sometimes, 1-2 are active, but others are not. Then another power cycle changes them to nothing or a different one active. I deleted Pandora from my phone, removed the phone from the car and setup Bluetooth from scratch - all with no luck. Current vehicle is '16 GMC Yukon XL SLT with Navi and Dual DVDs.

Anyone else having this issue recently?

I just logged a case with Pandora. Log one here if you are having the same issue https://help.pandora.com/customer/portal/emails/new

 

[Kpwweb]

I didn't know you could do that! Sorry I'm no help, but I will have to try that and see how it works.

Thanks!

 

[chicagofan00]

Have you tried a wired connection between the truck and the phone to see if that makes any difference? Maybe something goofy going on with the Bluetooth connection (even though you've unpaired & paired again).

 

[Tinker]

Have you tried a wired connection between the truck and the phone to see if that makes any difference? Maybe something goofy going on with the Bluetooth connection (even though you've unpaired & paired again).

I will try that today. I was originally thinking that would put me into Android Auto which I don't really like, but I can exit that and see what it does.
I am also going to try other phones as well. I found the Cadillac ATS guys are having the same issue. Probably more GM intellilink cars as well, just didn't look super ******* other GM forums. So I don't think it is just me.

 

[chicagofan00]

Hopefully your able to find a solution. I've found lots of little quirks with the GM intellilink system/interface. Leaves a lot to be desired compared to BMW/Audi/Merc in my opinion. Then again a lot of people hate those three systems and complain they are too complicated.

 

[Tinker]

Pandora wouldn't even work with the USB. Anyway Pandora got back to me. Here is the reply.


John | Pandora
DEC 23, 2016 | 08:14AM PST
Hi,
Thanks for writing, and sorry for any trouble with your GMC vehicle’s Pandora presets not working.
We are aware of this issue and are working on it. I’ve passed your info along to our engineers.
Let me know if you have any questions or comments. We really appreciate your patience in the meantime!


Best,
John | Pandora
Listener Advocate
PANDORA® internet radio
Need help? http://help.pandora.com

 

[jerryjoe28]

I think it is an android up date problem. I started having problems out of my headunit (aftermarket) and Pandora when the update happened. my station list is not popping up and if I pause it the song will skip after a few sec and start playing something else. never had any problems until the update