Suburban drivers seat cracking!

[njracer]

I have an 11am appointment with the dealer tomorrow. Fingers crossed that this will be a painless experience.

Updates tomorrow after visit.

 

[njracer]

Update...

No pain at all!! Service guy took one look at it and said "I'll order up a new one ASAP!"

 

[07Burb]

nice!!

 

[GM Customer Service]

njracer,

That is great news! We are happy to hear that you are happy with your visit at the dealership and that they were able to assist you. Keep us updated on how everything goes when the driving seat is replaced.

Sincerely,

Jennifer T.
GM Customer Care

 

[njracer]

njracer,

That is great news! We are happy to hear that you are happy with your visit at the dealership and that they were able to assist you. Keep us updated on how everything goes when the driving seat is replaced.

Sincerely,

Jennifer T.
GM Customer Care

They are not replacing the seat, they are only replacing the lower seat cover.

 

[GM Customer Service]

They are not replacing the seat, they are only replacing the lower seat cover.

I do apologize. That is what I get for assuming. That is still great news that they are replacing the lower seat cover.

Regards,

Jennifer T.
GM Customer Care

 

[njracer]

Dropped the Burb off today for the seat repair. I should have it back in a few hours.

My dealer even gave me a loaner car while the seat is being repaired!

 

[jebt2921]

I've got some friends that own www.theseatshop.com and they can definitely take care of anything you'd need.


Sent from my iPhone using Tapatalk

 

[njracer]

Just picked up the Burb and the replacement cover looks great! I was a bit worried that the color might not match but it looks perfect!

 

[GM Customer Service]

Originally Posted by njracerJust picked up the Burb and the replacement cover looks great! I was a bit worried that the color might not match but it looks perfect!

Awesome! Glad everything worked out and that your dealer was so accommodating. We appreciate the feedback.

Amber N. (assisting Jennifer)
GM Customer Care