Modded
That Guy
- Joined
- May 3, 2009
- Posts
- 6,942
- Reaction score
- 107
....that GM service wll spend more time looking for a reason not to fix something, rather than just fix it.
Long story, but basically I took my Tahoe to the dealer to have some warranty issues addressed (on Monday) even though my factory warranty is out, but I have GMPP Major Guard extended warranty.
You would think with that coverage you are good to go, thats a joke!
Got it back today and they literally did not do anything.
Went there for;
1. rattles in the door.
2. a divers interiror door handle that is sharp and cut me once.
3. rattle in the drivers side d-pillar cap.
4. get the amd front power window regulators greased because they sound like brakes with no pad left when it gets cold out.
The response was squeaks and rattles are nto covered under GMPP, and the interior door handles is a kown GM issue and will be replaced. They did not replace the handle in the end, speakers rattle just like before, pulled my rear power window switches off and left them on the floor of the rear seats, said the window regulator (though it has a TSB on the issue and has been serviced for the EXACT same issue before) cannot be covered and I should wait for it to fail then it will be, and last but not least, the d-pillar cap.
I swear some of those service techs are some idiots.
These guys replaced my drivers side cap last year because it rattled due to a broken tab. Well after a month of it supposedly being ordered, it was due for pickup and they installed it. Come Christmas I noticed at highway speeds their is type of clanking sound from the rear. Well after I left them today I discovered the damn cap they replaced does not sit flush with the quarter window, and even rubs on the lift glass. These guys could have noticed that if they even looked, but nope lets just give him the "its not covered" excuse and hold it for five days. And people wonder why others buy foreign, of all the Toyota we own (including every SUV they have ever made, but the FJ) NONE of them have seen the dealer like my Tahoe that I have only put 18000 miles on in 3 years!!
Long story, but basically I took my Tahoe to the dealer to have some warranty issues addressed (on Monday) even though my factory warranty is out, but I have GMPP Major Guard extended warranty.
You would think with that coverage you are good to go, thats a joke!
Got it back today and they literally did not do anything.
Went there for;
1. rattles in the door.
2. a divers interiror door handle that is sharp and cut me once.
3. rattle in the drivers side d-pillar cap.
4. get the amd front power window regulators greased because they sound like brakes with no pad left when it gets cold out.
The response was squeaks and rattles are nto covered under GMPP, and the interior door handles is a kown GM issue and will be replaced. They did not replace the handle in the end, speakers rattle just like before, pulled my rear power window switches off and left them on the floor of the rear seats, said the window regulator (though it has a TSB on the issue and has been serviced for the EXACT same issue before) cannot be covered and I should wait for it to fail then it will be, and last but not least, the d-pillar cap.
I swear some of those service techs are some idiots.
These guys replaced my drivers side cap last year because it rattled due to a broken tab. Well after a month of it supposedly being ordered, it was due for pickup and they installed it. Come Christmas I noticed at highway speeds their is type of clanking sound from the rear. Well after I left them today I discovered the damn cap they replaced does not sit flush with the quarter window, and even rubs on the lift glass. These guys could have noticed that if they even looked, but nope lets just give him the "its not covered" excuse and hold it for five days. And people wonder why others buy foreign, of all the Toyota we own (including every SUV they have ever made, but the FJ) NONE of them have seen the dealer like my Tahoe that I have only put 18000 miles on in 3 years!!
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