TPW 3/28

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Kaylabou

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Anyone else have a TPW of this week 3/28 & it hasn’t been built yet?
 

slade45

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I have a 3/28 TPW (Yukon XL Denali). GMC chat says that it has been accepted and moving toward production (as of this morning), but my dealer emailed me last night saying the build was in-process. So I guess I'll just see what they say next week. I heard Tuesday is the day GMC chat gets updates on status.
 

firsttimetahoe

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GM Chat people may or may not put notes in the system when you reach out to them.

Regardless of what the last note says from your prior chat, some will actually look into finding out an update for you, However, once they provide you an update, they may or may not note that in their system.

Others will just literally copy and paste the prior note from your last interaction. That is why things may have changed but they tell you otherwise.
 
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K

Kaylabou

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I have a 3/28 TPW (Yukon XL Denali). GMC chat says that it has been accepted and moving toward production (as of this morning), but my dealer emailed me last night saying the build was in-process. So I guess I'll just see what they say next week. I heard Tuesday is the day GMC chat gets updates on status.
That’s what mine is saying too. So frustrating
 
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Kaylabou

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GM Chat people may or may not put notes in the system when you reach out to them.

Regardless of what the last note says from your prior chat, some will actually look into finding out an update for you, However, once they provide you an update, they may or may not note that in their system.

Others will just literally copy and paste the prior note from your last interaction. That is why things may have changed but they tell you otherwise.
Yup. I agree with this.
All depends on who you get
 

slade45

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GM Chat people may or may not put notes in the system when you reach out to them.

Regardless of what the last note says from your prior chat, some will actually look into finding out an update for you, However, once they provide you an update, they may or may not note that in their system.

Others will just literally copy and paste the prior note from your last interaction. That is why things may have changed but they tell you otherwise.

Interesting -- that makes sense. So many times the update seems like a copy and paste.
 

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