We took it out today to the store. She thinks it’s misfiring. Doesn’t want me to fix it. She just wants me to keep changing the oil and rotate tires lol.I would doubt a shock when you are only moving at idle speed and in a food drive thru line and feels like a rumble strip. So many things it could be though. I also understand about the service writer/wife reference. Let her drive and you get in the back and see what happens.