Bluetooth stopped working - 16 Escalade

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Dino615

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A few weeks ago all of a sudden people on the other end of my calls said they couldn't hear me, only loud noises. I thought maybe the mic was going out in my truck. Then this weekend I started having issues connecting my phone via bluetooth even for music. I unpaired my phone and deleted it from the setting. Now my phone does not even find the bluetooth at all. I can no longer connect to my truck at all. Is the bluetooth part of the radio or a separate module? Any idea how to reset the infortainment system? A reboot, not necessarily a reset. Or do I need to do a factory reset?

Thank you!
 

Doubeleive

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A few weeks ago all of a sudden people on the other end of my calls said they couldn't hear me, only loud noises. I thought maybe the mic was going out in my truck. Then this weekend I started having issues connecting my phone via bluetooth even for music. I unpaired my phone and deleted it from the setting. Now my phone does not even find the bluetooth at all. I can no longer connect to my truck at all. Is the bluetooth part of the radio or a separate module? Any idea how to reset the infortainment system? A reboot, not necessarily a reset. Or do I need to do a factory reset?

Thank you!
try another device first to be sure, it's more likely for the bt to fail on the phone rather than the vehicle.
 

RST Dana

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Did you reboot your phone and then retest?
 
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Dino615

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Did you reboot your phone and then retest?
Yes. And this may or may not be related, but now all of a sudden my memory when I get in the car is not working. The steering wheel is not dropping into place when I get in. It's going up when I get out, but not down when I get back in.
 

RST Dana

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How old is the battery? Even though it starts, electronics can go haywire if it’s not perfect
 
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Dino615

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How old is the battery? Even though it starts, electronics can go haywire if it’s not perfect
So that is exactly what it ended up being. The day you responded I went to get in my truck and it would not start. I never received any warning(aside from said issues), hesitant starts, etc. It just started on the way to the office, then it didn't. Put in a new battery and everything is working fine now.

Thank you.
 

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