New to the forum so bear with me.... Just had mechanic install these on our 07 chevy tahoe LS and ran into a couple snags. For one the shocks do not come with the dust boot and the current boot on the stock shocks were in pretty bad shape. When we contacted bilstein they said no boot was necessary for these shocks per specifications nore did it mention anything about reusing the old which we found strange. Install continued without old boot... Mechanic rebuilt strut assembly with new shock and everything seemed fine, however now that i have ran it for a couple days i noticed the rod is not visible and shock is right up against the bump stop, ride is a bit different. So it seems the bump stop is always engaged. Wondering if anyone has encountered this before or is this normal? help is much appreciated