07 Tahoe Shocks - Bilstein 24-186926 new install help

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redbirds

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New to the forum so bear with me.... Just had mechanic install these on our 07 chevy tahoe LS and ran into a couple snags. For one the shocks do not come with the dust boot and the current boot on the stock shocks were in pretty bad shape. When we contacted bilstein they said no boot was necessary for these shocks per specifications nore did it mention anything about reusing the old which we found strange. Install continued without old boot... Mechanic rebuilt strut assembly with new shock and everything seemed fine, however now that i have ran it for a couple days i noticed the rod is not visible and shock is right up against the bump stop, ride is a bit different. So it seems the bump stop is always engaged. Wondering if anyone has encountered this before or is this normal? help is much appreciated

Old shocks.jpeg new shocks.jpeg installed.jpg
 

97audia4

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Id like to see the top of the shock inside the engine bay, the mechanic may have forgotten a spacer/stop during the install.
 

97audia4

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Id like to see the top of the shock inside the engine bay, the mechanic may have forgotten a spacer/stop during the install.
 

Derick

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Following...I'm not familiar with their struts but I'm curious as to the resolution.
 

jz57

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Without that rubber boot, soon or late, the shock could develop leaking because of road debris and salt hitting the piston rod. Also, the rubber boot has a lip on its top, which acts like a spring seat/pad/cushion. without the rubber boot, the riding could be rough. It must be installed for street riding.

The rubber boots is available in rockauto.com
 
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redbirds

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Without that rubber boot, soon or late, the shock could develop leaking because of road debris and salt hitting the piston rod. Also, the rubber boot has a lip on its top, which acts like a spring seat/pad/cushion. without the rubber boot, the riding could be rough. It must be installed for street riding.

The rubber boots is available in rockauto.com
So you think the boot missing is causing the space issue as well?
 

jz57

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The bumper stop should sit at the bottom of the piston rod. From the pix, the installation is fine except missing the boot.
 

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