Yeah, I know what you mean with the dealerships. My local dealership always does the two-step when I inquire about Hybrid stuff so I have made contact with a local guy who has done some work for me on other vehicles. He has agreed to replace the battery pack, etc. for me when it is time to do so. He said he will go to Dallas or OKC to get the pack, install it and return the old pack for me. We have not talked prices yet, but he has charged me almost 50% of what the local dealership asks on some of the repairs he has done for me so I am OK with dealing with him. We have not had a single problem with our hybrid side, only with the gasoline engine part. My wife drives it and she is a "gentle" driver, if you know what I mean? I keep it serviced and check all the fluids often so it has performed very well thus far. Gonna change out the coolant at 150,000 and may put on new hoses and belts then. Shocks, struts, brakes are all still good. Flushed transmission at 100,000 or so but didn't have the filter changed as there was no crude in the pan and the fluid did not smell bad and was not dark and thick. That was on recommendation of the dealership so I went with it.