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I've had mine not open a couple of times now. You hear it click like it's going to open & then it doesn't do anything; then the next time it works fine. Yesterday when this happened it was like it was in a bind & then it pulled up the plastic bumper cover. I popped it back into place & has worked fine since then. I might need to get it replaced now because you can see a little hump in the plastic right in the middle.