aggmeister2010
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Any additional feedback from users of the Vanquish kit? Also, is an install manual available? The manual is not available on their website.
2016 Tahoe HID Headlight Conversion
- Thread starter 16TahoeLT
- Start date
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aggmeister2010
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UPDATE: I ordered one of the Vanquish HID kits, and it arrived without any documentation, install guides, or a manual.
I'm sure I could figure it out, but I'm not going to put my car's electrical system at risk with no documentation. Does anyone have a copy of their install guide or the manual for the product?
I'm sure I could figure it out, but I'm not going to put my car's electrical system at risk with no documentation. Does anyone have a copy of their install guide or the manual for the product?
Tahoe14
Full Access Member
Did you contact Vanquish?
aggmeister2010
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Phone went to voicemail, no response on chat. I'll try again tomorrow. I just thought they'd send something with it, even if it was just to verify that they sent the right parts!
Tahoe14
Full Access Member
Did you see this posted in another thread "IF YOU HAVE ANY QUESTIONS ABOUT OUR PRODUCTS, PLEASE GO INTO THE LIVE CHAT AND CONTACT US OR EMAIL US, THANKS"
aggmeister2010
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Yep, I emailed them as well. Email, phone, web chat, and a message here and in their own subforum. No response. I see how to install it, it's pretty straight forward, but it shouldn't be this difficult to get any documentation from the vendor.
Tahoe14
Full Access Member
You are correct. When he first started posting and selling products on this forum it was great but even if you have great products you still have to have great customer service.
Hey. Did u ever install the lights. I’m considering for my 2015 tahoe. I just read all the posts in here and it kinda sounds like a commercial. Lol. I’m wondering how legit these responses were. I don’t want to put on those cheesy rice burner kits. Has anyone considered going oem? Is that even possible?
aggmeister2010
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I ordered a kit for my 2017 PPV, waited a month to hear a response from Vanquish requesting a manual / guide of any kind, and never heard anything back from them - even on their own forum!
So, after a month I begrudgingly went ahead and installed them. It's straightforward enough to install, and they look good. They whine a bit, but it's only audible with the hood up. 4300k is the way to go.
With that said, the connection into the factory clip is just a straight pin, not a H11 clip like you'd expect. To me, that's cheesy....why not just spend the extra $0.50 and put the proper connector on it?
My biggest concern, though, is the SUPPORT - if they can't even respond about sending a PDF manual, what happens if they break?
So, after a month I begrudgingly went ahead and installed them. It's straightforward enough to install, and they look good. They whine a bit, but it's only audible with the hood up. 4300k is the way to go.
With that said, the connection into the factory clip is just a straight pin, not a H11 clip like you'd expect. To me, that's cheesy....why not just spend the extra $0.50 and put the proper connector on it?
My biggest concern, though, is the SUPPORT - if they can't even respond about sending a PDF manual, what happens if they break?
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