2017 Yukon Denali Shudder Problem

[cirrusaviator]

Quick update: I took the car back to CarMax, and they sent it to a GMC dealer. The dealership said they’ve never seen a shudder this bad before and will be replacing the transmission.

GMC also wants to replace some rear suspension components, bringing the total cost to a little over $10k. Frustrating, but I’m hopeful that the car will run smoothly after these fixes.

Fortunately, CarMax is covering all the costs.

 

[tom3]

It's good that Carmax stepped up and is fixing it, but pretty bad that GM transmissions are such crap these days.

 

[cirrusaviator]

It's good that Carmax stepped up and is fixing it, but pretty bad that GM transmissions are such crap these days.

I was surprised. The service tech and manager were on top of it, which was unexpected. Plus, they ordered all new brakes and rotors and are replacing all four tires. The service tech has been calling me almost every day with updates.

Yeah it's our first GMC vehicle.

 

[17_EmeraldDenali]

I literally signed on this morning because we started to experience the shutter recently. It actually had the shutter when we bought it 6 years ago with about 60k miles on the clock. Took to my local dealer where a buddy of mine works, he did the flush, and haven't had a problem since.
In the last week or so the shutter has become more prominent. I'm really hoping a fluid flush, filter change will do the trick but I'm preparing for a possible TC change.
I haven't noticed any issues with the operation of the transmission yet, just the shutter. What are the odds the transmission could need to be rebuilt? And how much are good shops typically charging for this. I have the 8 speed.

 

[kk1lron]

If you have a dipstick to check fl you I'd level, it's probably a 6L80 Transmission. The vehicle is going into a safety lock up because there are internal problems. I'm not an expert, but might be looking at a rebuild/replace situation, from what I've read on other threads.

This seems like the right answer. My mechanic despite knowing this was likely a transmission issue, just drove the vehicle then recommended I take it to our local transmission expert. Should have done that to start, since I waited 10 days for the appointment.
The local trans experts had the truck evaluated pretty much the day I dropped it off (Friday afternoon and got a call Monday before noon). "The whine you are hearing is the pump and probably will need a rebuild. $500 for us to drop the trans and check things out. If you continue with the needed work the $500 applies". I will know more tomorrow...or maybe later today.