Hi all, looking for some advice help. I'll try to keep it brief but give sufficient detail.
Purchased vehicle in Aug 2022, 37k miles on it all highway (able to verify this). 6.2L
Nov 2022, driving 75mph in Maryland mountains on my first true road trip, car shuts off but still has power. Towed to a dealership #1, they cannot crank the engine nor move it manually. Find metal in the oil, powertrain warranty and replace the entire engine (so they told me). They offered me $62k trade-in "because it doesn't run" when I told them I was ready to buy the 2023 sitting in the showroom. I have opened a case with GM to get the reunite process started.
Dec 2022, Yukon is shipped to me via the Reunite program. Carrier driver goes to start the Yukon, it is dead. Goes to jump it, before he hooks up the clamp to the positive side, there is arcing and sparks but the car has power and all the lights are on. Start it, get it off the truck and as I drive it into my driveway, it dies and won't start. Since it is now midnight, I call for a tow the next morning and it is taken to dealership #2. They did a test drive and it threw all kinds of codes and alarms at them during the test drive, they find a loose cable in the fuse block, repair it and send me on my way. 41k miles. I reset the trip meter before driving.
2 weeks later, driving on the highway on another road trip and the truck fails again in the exact manner as the first time. Going 75 mph on the highway to pass another car, completely dies and won't start nor go into neutral. New engine has 146 miles on it, call tow truck and take to dealership #3. They call me yesterday to say that a fuse on the start blew, then today call to say they found metal in the oil and question if dealer #1 changed the radiator and other components as well. They are working with TAC to further diagnose. I asked the sales team to make me an offer for a trade-in, they offered me $63,500 under the assumption that the new engine will be put in.
I don't want this truck anymore. It is beautiful, but it is plagued and dangerous. Both times, I had kids in the car when the engine died. Three engines in less than 42k miles, so now the value is diminished. Who knows what else could go wrong, in the 5 months I have owned it I have driven it 3.5 months. I have asked GM to buy the car back, and they have asked me for paperwork to start the process.
What suggestions do you have? How do I proceed? I am going to take a $15k hit if I do a trade-in and have negative equity.
Thanks
Purchased vehicle in Aug 2022, 37k miles on it all highway (able to verify this). 6.2L
Nov 2022, driving 75mph in Maryland mountains on my first true road trip, car shuts off but still has power. Towed to a dealership #1, they cannot crank the engine nor move it manually. Find metal in the oil, powertrain warranty and replace the entire engine (so they told me). They offered me $62k trade-in "because it doesn't run" when I told them I was ready to buy the 2023 sitting in the showroom. I have opened a case with GM to get the reunite process started.
Dec 2022, Yukon is shipped to me via the Reunite program. Carrier driver goes to start the Yukon, it is dead. Goes to jump it, before he hooks up the clamp to the positive side, there is arcing and sparks but the car has power and all the lights are on. Start it, get it off the truck and as I drive it into my driveway, it dies and won't start. Since it is now midnight, I call for a tow the next morning and it is taken to dealership #2. They did a test drive and it threw all kinds of codes and alarms at them during the test drive, they find a loose cable in the fuse block, repair it and send me on my way. 41k miles. I reset the trip meter before driving.
2 weeks later, driving on the highway on another road trip and the truck fails again in the exact manner as the first time. Going 75 mph on the highway to pass another car, completely dies and won't start nor go into neutral. New engine has 146 miles on it, call tow truck and take to dealership #3. They call me yesterday to say that a fuse on the start blew, then today call to say they found metal in the oil and question if dealer #1 changed the radiator and other components as well. They are working with TAC to further diagnose. I asked the sales team to make me an offer for a trade-in, they offered me $63,500 under the assumption that the new engine will be put in.
I don't want this truck anymore. It is beautiful, but it is plagued and dangerous. Both times, I had kids in the car when the engine died. Three engines in less than 42k miles, so now the value is diminished. Who knows what else could go wrong, in the 5 months I have owned it I have driven it 3.5 months. I have asked GM to buy the car back, and they have asked me for paperwork to start the process.
What suggestions do you have? How do I proceed? I am going to take a $15k hit if I do a trade-in and have negative equity.
Thanks
