2022 Infotainment System Frustrations - Who designed this?

[tahoe81]

Is anyone else generally frustrated with the lack of thought put into the new Google powered infotainment system? There's many things that just don't make sense at all with the user interface and maybe the most frustrating one is the fact that when the passenger is tuning to a new station, it does not show you the artist/song immediately, it only shows the station name.

 

[Banks22]

It sucks I hate it, have it on the new Silverado and it’s a downgrade from the previous system. How about that tuner button, That blows, I tried doing that while driving and my wife yelled at me, keep the physical buttons!!! The big screens are not the way to go

 

[tahoe81]

It sucks I hate it, have it on the new Silverado and it’s a downgrade from the previous system. How about that tuner button, That blows, I tried doing that while driving and my wife yelled at me, keep the physical buttons!!! The big screens are not the way to go

I work in tech and am all aboard the tech-train, but all things like this just seem rushed and zero thought put into how people may actually use the system. If it's just me, I can scroll through the channels with the button on the steering wheel and immediately see the artist/song, but don't you dare use the tuning knob under the screen... they'll only show you the channel and no artist/song.

I guess my wife can just reach over and use the button on the steering wheel!

 

[Garth Knight]

It sucks I hate it, have it on the new Silverado and it’s a downgrade from the previous system. How about that tuner button, That blows, I tried doing that while driving and my wife yelled at me, keep the physical buttons!!! The big screens are not the way to go

Which previous system? I'm about to be taking delivery of a '22 and I'm used to the old MyLink infotainment system that they used in 2014 models (Camaro).

 

[Banks22]

Which previous system? I'm about to be taking delivery of a '22 and I'm used to the old MyLink infotainment system that they used in 2014 models (Camaro).

I had 2019 Silverado and I liked that system, was pretty simple. I like my new truck but almost wish I would have just bought out the 2019 sometimes instead of new lease.

 

[genestoy]

And don't rely on a planned trip using Google Maps either. We traveled the whole month of July and Maps made so many errors driving right past pre-programmed stops more than once. You can download offline maps but after 24 hours or so they disappear so they are useless also. The whole system just sucks and of course the dealers nor GM support knows anything about these issues. I finally used my trusty Garmin Drivesmart 61 which never fails me.

 

[todayusay]

2021 system was more user friendly...but was a one year release which is crazy to think about...switched over to the google interface and I really haven't seen anyone that likes the new system...

will say I wouldn't even try and use the maps app on the vehicle...just use carplay or android auto for your maps

 

[Stbentoak]

I just drove 1k miles in 3 days. The connected native navigation did great, alerted me to traffic jams, and the Alexa app found every place I wanted with one simple voice command. Kids streamed whatever they wanted off their phones on the RSE. Newer is not always better….

 

[WalleyeMikeIII]

There are definitely bugs in this new system. I’ve had 3 updates so far, it is getting better; but the bugs do remain. Most irritating one is that sometimes after placing a call (iPhone/CarPlay active) the music source switches to car play after the call when it had been on XM prior to the call.

 

[WalleyeMikeIII]

2nd Most Irritating Part is ther is no way to report the bugs to anyone....GM Connected Services people are not ready/trained to support tech like this and there is no way to send issues straight to Google. Dealers are useless (not because they don't want to help; my belief is the stuff isn't on the lot long enough for anyone at the dealer to get familiar with it; and there are no processes established to get the info to GM).