Sorry, so it didn’t come with rear heat or the rear heat isn’t working either?
If it didn’t come with rear heat, the panel may not be sending a signal to the actuator. There would be three wires to its connector - ground, battery and signal voltage. The signal voltage should vary as the temperature dial is turned but I don’t recall the range. Maybe 1 to 5V or 1 to 12V. So if the actuator’s dial doesn’t rotate, that’s the next thing to check.
Another thing to check is the water valve on the heater hoses. It closes when the temp dial is on “Max” and, via a solenoid, shuts off coolant to the heater core to maximize a/c performance. I had a dorman a/c panel several years ago that sent a constant signal to that solenoid and kept the valve closed regardless of dial setting. Then it started smoking so I yanked it out pretty fast.
Piece of junk, lol.
Unplug the wire connector to the solenoid for a quick check. It’s above the heater hoses with one vacuum line to the PCV fitting and a second to the water valve. If you’re getting 12V on the connector regardless of panel temperature setting, then the panel is probably bad.
The valve has a metal rod and plunger on the end. If it pushes up and down easily then the valve is open. In the up position the valve is closed.