What’s wrong with your Escalade? I have a 2018 and I am still happy. Is it mechanic or cosmetic?
Mostly mechanical. 21k miles and have had:
-Cat back replaced due to a leaking, whirring noise under acceleration
-driver door panel squeaked and replaced
-seatback is crooked despite a new seat bottom frame, new seat back frame, and now they're trying new seatback foam
-numerous AC issues all on multiple occasions. leak... then, new condenser, then new compressor, now it still blows intermittent hot at startup so they're gonna try a BCM....multiple times after having the truck in for weeks it would blow hot on the very first run out of the dealer.
-key fob works 50% of the time....its going in for that in a few weeks
-rear wiper now inop
-tailgate foot motion sensor light logo was replaced, now the foot motion works 70% of the time
-I don't love the tranny either.....at low speeds in the neighborhood its rather jerky sometimes trying to figure out what gear it should be in. I haven't even thought of going down that road with the dealer yet.
Thankfully its all under warranty, but I'm now constantly wondering whats next? For the flagship of the GM fleet, I'm rather unimpressed by both the product, and the dealer support. Had a 16 Yukon before this and it worked mostly great. Now, I did not buy the truck at my nearby dealer.....and it feels like they know it, and don't really GAS about the problems.
I'm just kinda over it.