Blue Tooth Hands Free Phone Not Working Correctly

[Diamondwolf]

Took my new 2014 Tahoe to the dealer today since everyone I talk to using the hands-free bluetooth cell phone system says that they can not understand me. Even their service rep on the phone couldn't hear me when I made the service appointment. They said that it works fine. I tested it on the way back from the dealership and it still cuts in and out. Anyone know what needs to be fixed on this? Hoping to find out and take it to a different dealer for the warranty repair.

 

[Diamondwolf]

Bump

---------- Post added at 09:53 AM ---------- Previous post was at 09:52 AM ----------

Bump 2

 

[Diamondwolf]

Follow-up. I took my 2014 Tahoe back to the dealership a 2nd time for trouble of the sound on a phone call. I could hear people fine but they had trouble hearing me. Squelching sounds and sounds cutting out. The dealership replaced the microphone speaker in the Tahoe and it is working fine now.