Agreed and I always give a breakdown to customers of everything that gets replaced and upgraded but many in the industry don't.IMO, he sounds good but I would still want a detailed list of the parts included. Also, I am assuming those prices include R&R of the transmission and does it include flushing the lines and cooler(s)?
Good call on line flushing and cooler cleaning. My paperwork even includes a big warning about it to all my customers so no one forgets (or claims im at fault when the thing comes back because it grenaded due to cooler/cooler line blockages). If R/R and fluid is an extra grand that's still not too bad, especially compared to the stealership's prices.