Cracked Dashboard

[StockHoe]

My wife drives a Lexus and received this letter in the mail. It simply states that she will be receiving a new dashboard free of charge and regardless of miles. I called Lexus and they said to make an appointment and bring it in. They also asked if I would need a free loaner car due to me having to leave the truck with them. How awesome is that! Now, if GM would only follow suit. My Tahoe dash has so many cracks in it. Do to GM's customer service and the way they treat their customers, this is the last GM product I will ever buy. They seem to pass off all their customer complaints as "user error."

 

[byrds6]

Yeah it is pretty sad that this issue has gone on for many years now and they have done nothing to correct the issue much less fix those of us who have one that is busted up.

 

[iNFamas]

My dash is cracked like crazy! I fell like if I replaced it, it will just crack again.

Strange I have the same exact crack by the passenger airbag.

 

[babamerino]

I have the same exact crack also!!!

 

[OR VietVet]

Am I correct in thinking this all started at the model design change in 2007?

 

[yates ™]

Yes Ron it is only find like this on 2007-14, might be more evident on the earlier of this body style.

 

[OR VietVet]

I remember that when I had my AV that they talked about the same problems with the 07 and newer AV's with cracked dashes. GM should step up. I know some people were able to get GM to cover half with enough bitching. Then some of them still cracked again.