PG01
Supporting Member
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What many don't realize is that for every nickel given away on customer service issues, many dollars come in as a direct result of those nickels. Had a guy come in to my tire store one night dressed like a bum in a ***** Chevette and no money. He said he would pay the next day. Took him at his word and put two tires on his car much to the chagrin of the counter help. The next day he shows up in a suit and tie, pays the bill and had us put four new tires on his Corvette and an alignment. I lost count how many times situations like that came our way. Now this one didn't cost us but there were other situations that did and the results were the same, more business and a grateful public.
That is how I purchased my used Escallade EXT. Found it on Craigs List in Las Vegas, NV and drove it back to Western Pennsylvania. (Perhaps I should go in business to do this.)Idk why people do this. Just extend your search and go get it yourself. I’ve traveled up to 1k miles (one way) when the price is right. Maybe I just like traveling.