D I A B L O
Means devil in Mexican.
I want to get one as well..... but have held off because of reading some of the reviews on Amzon.
M. Dandrea
This review is from: DiabloSport I1000 inTune Vehicle Programmer (Automotive)
Today I bought the DiabloSport Intune i1000. My wife and I were heading back home after the holiday. We stopped so I could put in some race fuel and I tried modifying some of the parameters with the tuner. I was just planning to show the wife some burn outs and 0 to 60 times on an old road. She went in to the gas station for a minute and by the time she came out I had completely bricked my computer system on my 2012 Camaro. I tried fixing it for about an hour. Tried updating it. Finally called tech support, talked to them for about an hour, they couldn't help me much other than to send me a new update file. Once I installed it, it erased my original stock backup. So now I could not even use the option to force original backup because the original backup was erased.
Had to call roadside assistance and get towed to a dealer who will have to fix the problem tomorrow.
I'm in the military and really can't afford not being back to work when I'm supposed to be. Hopefully I'm not punished when I get back.
This is just a huge disappointment. I don't think an item like this should be sold unless it is fail-safe. I was in my car for hours today. I paid $460 for this at a performance shop.
The tech guy over the phone said they want me to send the Intune to them so they can make sure it works properly. They said something about overnighting it for free but now I'm nervous to hook it back up to my car. I'm disabled (double above knee amputations) and this is the only car I have equipped with hand controls so I can drive.
I'll update this as it gets worse.
So far I think DiabloSport needs to do a few things.
1. Only sell devIces that are fail-safe.
2. Instruct their technicians to be better with their products or have certain techs dedicated to specific products. (Half the time I was on the phone with tech support, they were instructing me to install the update wrong, once I got off the phone with them I installed it correctly.)
3. Have the computer software backup any saved tunes or the original stock tune to the computer. (tech dude saw that I had tunes saved on the device but did not instruct me to save them to my computer) I installed the update like he was trying to do, I had no idea old tunes would be deleted from my device during the update.
4. Maybe give tech support an "oh-crap update" so that they can better assist stranded folks like me. Crap hit the fan today and if tech support could have given me an update for my device that overrided the vin lock, maybe I wouldn't be stranded right now.
My brother has a bully dog tuner for his mustang and nothing like this has ever happened to him. His tuner was less expensive as well.
and this
Jeffrey Schirfon May 27, 2014
Verified Purchase
This was so simple to do. I plugged it into my computer and it downloaded all the necessary updates. This took about 45 minutes to an hour. Then I went out, plugged it into my OBDII port and used the Diablo Tune. My H2 runs buttery smooth with better fuel economy and what feels like more torque and power! Worth the money, hands down!(This was my original review)
I wanted to change my review based on the following:
1. I went to reprogram my PCM to the 87 Octane program. In the middle of the program it stated that an error had occurred. It then stated that it was going to revert back to the original PCM programming.
2. This went on for about 1/2 hour. I couldn't start my truck or anything!
3. Hooked it up to my computer to update it. Only to have a white screen for about 3 hours. Unhooked it several times and it still wouldn't update.
4. Went back out to my truck, hooked it up and after 10 tries, it finally reverted back to original programming in my truck.
5. Came inside and hit return for defective unit on Amazon.
This was the worst experience I could ever have tuning a truck. I never had this problem in the past with my Hypertech for my Ford F-250. Don't waste your money.
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