Just a quick anecdote from earlier today. I know that most of us have horror stories about getting ripped off at the dealership, but today I had a very pleasant experience at John Elway Chevy on Broadway in Englewood.
I'm about to change out my front/rear diff gear oil and transfer case fluid on my Tahoe, so I stopped by there to grab the required AutoTrak fluid. As most of you know, the stuff is over $10/qt list price, about the same as Mobil 1 gear oil. As the parts guy was ringing up my invoice, he saw the USAA logo on my debit card and said "So, USAA huh? Are you former military?" I said yes. He hands me my invoice and says "I threw a little discount on there for you". I thanked him, wished him a merry Christmas, and went on my way. When I got back to the car I took a look at the invoice, and he gave me 30% off! $15 for two quarts of ATII out the door.
Granted, that's not a lot of savings when you're only buying a couple quarts of fluid...but still, to have such a substantial discount applied simply because a total stranger recognizes you as former military? That's pretty cool. Dealerships still don't see much of my business for routine maintenance since I do most of it myself, but every now and then they do something to actually make you want to come back. Elway Chevy is a winner in my book. Just thought I'd share.
I'm about to change out my front/rear diff gear oil and transfer case fluid on my Tahoe, so I stopped by there to grab the required AutoTrak fluid. As most of you know, the stuff is over $10/qt list price, about the same as Mobil 1 gear oil. As the parts guy was ringing up my invoice, he saw the USAA logo on my debit card and said "So, USAA huh? Are you former military?" I said yes. He hands me my invoice and says "I threw a little discount on there for you". I thanked him, wished him a merry Christmas, and went on my way. When I got back to the car I took a look at the invoice, and he gave me 30% off! $15 for two quarts of ATII out the door.
Granted, that's not a lot of savings when you're only buying a couple quarts of fluid...but still, to have such a substantial discount applied simply because a total stranger recognizes you as former military? That's pretty cool. Dealerships still don't see much of my business for routine maintenance since I do most of it myself, but every now and then they do something to actually make you want to come back. Elway Chevy is a winner in my book. Just thought I'd share.
