Elway Chevy in Englewood, CO

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08grey

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I get it Yates but now every time someone types elway Chevrolet in Google this has a good chance of popping up. I'm just saying less is better sometimes even when showing gratitude.
 
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TheFuzz

TheFuzz

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I do own my own business, I have millions of dollars worth of inventory in my warehouse, and I have 9 employees who make deals as they see fit based on market pricing. In my industry, discounting equipment or giving your clients extra freebies is what earns referral business. You make money where you can and earn customers how you can. Good customer service is what keeps them coming back. Today I gave a long time customer who has spent tens of thousands of dollars with our company a significant discount on some lighting contactors for a contract he was working on. He knows that he can come to me for stuff like that and I'll take care of him, better than anyone else around here can. In turn, when he wants to buy circuit breakers or anything else he needs, he will pay a fair price and give me free advertising to boot. It's a reciprocal relationship, and that's how you build a successful business.

Customer service is what I got at the dealership the other day, and I felt compelled to share that story because I was impressed by it. If someone googles the dealership and finds my story, who gives a shit? The management? I doubt it. If ONE extra customer stops by their service department to buy something based on my good experience there, then they've already made their money back in spades. Do you really think they would fire a dedicated, well trained employee over a military discount? No, he's too valuable to them - ESPECIALLY if he has "25 years of experience" as you suggested. If you're the kind of person that would fire a tenured employee over some petty crap like that...well, I'm glad I don't work for you.
 

07Burb

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:slap:
 

krzyd

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I do own my own business, I have millions of dollars worth of inventory in my warehouse, and I have 9 employees who make deals as they see fit based on market pricing. In my industry, discounting equipment or giving your clients extra freebies is what earns referral business. You make money where you can and earn customers how you can. Good customer service is what keeps them coming back. Today I gave a long time customer who has spent tens of thousands of dollars with our company a significant discount on some lighting contactors for a contract he was working on. He knows that he can come to me for stuff like that and I'll take care of him, better than anyone else around here can. In turn, when he wants to buy circuit breakers or anything else he needs, he will pay a fair price and give me free advertising to boot. It's a reciprocal relationship, and that's how you build a successful business.

Customer service is what I got at the dealership the other day, and I felt compelled to share that story because I was impressed by it. If someone googles the dealership and finds my story, who gives a shit? The management? I doubt it. If ONE extra customer stops by their service department to buy something based on my good experience there, then they've already made their money back in spades. Do you really think they would fire a dedicated, well trained employee over a military discount? No, he's too valuable to them - ESPECIALLY if he has "25 years of experience" as you suggested. If you're the kind of person that would fire a tenured employee over some petty crap like that...well, I'm glad I don't work for you.

Bump

Not to mention if I make 10% on you today, and you're happy, I'll likely make 40% for many years to come.
 

08grey

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Lol. You are right in so many ways but wrong in so many others. Let's agree to disagree I was just saying that to be safe you put two many specifics in your tale. You are trying to turn it arround like I would fire the guy. I don't own my own business but an a operations director for a very large national company and have heard stories of people who lost their pension for way less. I have sat in court and heard comp cases for guys who we're getting screwed. I live in a city that is cut throat by any means and understand when and when not to explain too much. I was not trying to offend you or just trying or make it a right or wrong situation. I was just saying hey maybe this guy didn't want you to share your experience with the world. Haven't you ever worked for a ******* but your customers loved you and it made your boss hate you more?
 
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TheFuzz

TheFuzz

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Fair enough. Agree to disagree we shall.

And Elway Chevy is kool. :D
 

mark5248465

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Hey i have been using Elway Chevy in Englewood, CO from 2 years and yes it is one of the best dealer in CO. I would highly recommend it to everyone.
 

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