Because like I told you in the email. I wouldn't be home til last night and will inspect them as soon as I am home. If they were shipped 3 weeks ago like you claim, or the day after Christmas,, as you also claimed instead of December 31st. The claim would have never happened or been resolved. I waited two weeks after no responses from you before initiating a claim, surely you can wait a couple days til I am home. Should be home this afternoon, unless I go directly to my sons hoickey game. Either way should be resolved tomorrow.
According to my wife, they are only wrapped in bubble wrap with nothing to protect the ends. If those are damaged in any way rendering them useless, they will be returned. Hopefully they are fine so this transaction can be ended.