Front Dash Crack

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Hughski

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Cracked dash

Hello everyone my 2007 dashed cracked almost the same way. I brought mine down to the dealer yesterday and they are going to replace it. They said they haven't seen one but asked no questions and ordered the part. He informed me that the dash is all one part. It is not like the 2006 where the top part is separate. The service writer said it would be an all day Job and may need to stay over night. So before changing it out bring it to your dealer. Doesn't hurt to check these days.
 

sbtessier

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just found a second crack, first one is on driver side hump, second one is on the passenger airbag :emotions122:

This is the same way mine was cracked. Dealership originally denied the claim and wanted $1100 P&L to replace it. Their reason for denial was that we had to have smashed the dash for that type of damage to occur. I called GM customer service and a relative that works at a GM dealership to find out what my options were to fight the denial. We went to pick the vehicle up and surprisingly they had received the approval to replace the dash under warranty.
 

Tonygxp

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This is the same way mine was cracked. Dealership originally denied the claim and wanted $1100 P&L to replace it. Their reason for denial was that we had to have smashed the dash for that type of damage to occur. I called GM customer service and a relative that works at a GM dealership to find out what my options were to fight the denial. We went to pick the vehicle up and surprisingly they had received the approval to replace the dash under warganty.

glad to hear it.
 

LTZboy

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Has anyone checked to see if there are any similarities on the ones that have cracked? Like have you used armor all, color of dash, how many hours of sun per day. Not saying there isn't an issue but seems like some factors may be causing them to crack over others.
 

bamafutbal

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2-3 time armor all, car is garaged. contacted armor all and told them that the service guys are telling us that armor all caused the cracked dash, they basically said he was full of crap
 

slydoghoward

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2007 Chevy Tahoe Front Dash Crack

I own 2007 Chevy Tahoe with 3 cracks on dashboard in similar location. I believe this to be a manufacturing defect. I called GMC customer service at
(800) 222-1020 to file a complaint. I was given a reference number:
71-799403042. I urge each of you to call and reference this number and your issue. If enough complaints are called in, GMC may take a look at this issue.

Feel free to contact me at [email protected].

---------- Post added at 01:44 PM ---------- Previous post was at 01:42 PM ----------

I own 2007 Chevy Tahoe with 3 cracks on dashboard in similar location. I believe this to be a manufacturing defect. I called GMC customer service at
(800) 222-1020 to file a complaint. I was given a reference number:
71-799403042. I urge each of you to call and reference this number and your issue. If enough complaints are called in, GMC may take a look at this issue.
 

2007chevy5.3l

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No cracks here, ive always used a sun shield in the summer and the vehicle is always in the shade because i park under a oak tree. Also wipe the dash with cleaning wipes from time to time. Hope im one of the fortunate ones
 

slydoghoward

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This past Sunday, I discovered the same issue with my 2007 Tahoe. It is at the dealership right now and they are denying coverage under manufactures warranty. Obviously, I'm not giving up so easy since I found this forum/post.

Where are you located? I have the same problem and I am in Georgia and trying to have mine repaired by GM.
 

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