GM Customer Service

[vincentc77]

Hey guys. I was perusing the threads in anticipation of returning a 2015+ Burb or XL to the flock and came across a few threads that were address by GM CS. Quite honestly, I've been very apprehensive to try a new 2015+ due to uncertainty of reliability. Our 3 previous last generation models were bullet-proof and provided zero headaches. We juggle enough responsibility with four kids and certainly don't want to add anymore stress by a purchase. Sony once had a state-side CS department that helped tremendously over the years with large-ticket purchases. We patronized Sony electronics exclusively do to this safety-net. I just wanted to get your feedback regarding GMs level of involvement. Thanks in advance.

 

[NathanJax]

As far as this forum, they only post replies and comments. That have no other part of this forum. Most of their answers are, "we'd be happy to help. Please email/call us" and that's pretty much all I've seen from them

 

[Ralph Varick]

Vibration issues and they don't have a fix since 2009...