Gremlins in Infotainment System

[KevenE]

2017 Tahoe. My Infotainment system is going crazy. It’s as if there is a toddler inside it randomly pushing buttons. It will turn itself on, switch from app to app, put a call on hold, call someone, switch to navigate, try to navigate to a random non-existent location, switch back to Pandora and shudder and jump from playlist to playlist, interrupting songs. It doesn’t always happen, but is getting more frequent and once it starts, all you can do is turn the vehicle off. I called my dealer but didn’t get any intel over the phone. Fixable? Expensive?

 

[dualie]

Does you touchscreen still function?
Mine started to do very minimally but the left 1/3 is no longer touch working.
Im at the moment looking for another factory replacement inorder to retain the dvd screen for the family.
2015 Tahoe LTZ.

 

[KevenE]

Touch screen works - when it’s on the fritz it freezes, but otherwise it works. I don’t think the screen is the problem.

 

[B-train]

You get the joy of a new radio and climate control assembly. Same thing happened on my 2017 yukon. Luckily my wife got video of it, I called the dealership and told them I'd be dropping it off asap - warranty ran out in less than 500 miles and they used the video as proof of need. Got it covered, so I didn't pay attention to the price.

You could look for one from a wrecked vehicle and have it programmed for yours. They are stupid easy to replace.

 

[urbanlegend]

@KevenE Did you get this resolved? I've got identical issue with my 2017 tahoe: ghost button pushing, selecting stations, inputs, etc., doesn't seem to matter if CarPlay involved or not.

 

[tom3]

Couple really good videos on Youtube on this, shows what you're experiencing and how to fix it. Seems to be pretty common on these. I found that raising the door/screen to the hidden dash compartment a couple times will kill the touch but show the audio info and backup camera. Going to replace my screen when I work up the nerve.

 

[Doubeleive]

@KevenE Did you get this resolved? I've got identical issue with my 2017 tahoe: ghost button pushing, selecting stations, inputs, etc., doesn't seem to matter if CarPlay involved or not.

this is the part needed

REPLACEMENT Radio Touch-Screen GLASS Digitizer LCD For Chevy GMC 15-18 MYLINK | eBay

Including LCD and Touch Screen. 2015 - 2018 Chevy Colorado. 2017- 2018 GMC Canyon. 2016 - 2018 GMC Sierra. LCD Interchange Part Numbers 2015 - 2018 Suburban.

www.ebay.com

and this is the video on how to do it, just hit the play button and it will go to youtube