Terrell2014
TYF Newbie
- Joined
- Oct 31, 2014
- Posts
- 24
- Reaction score
- 2
Back into the GM family of products now for 1 month and I either have buyers remorse, got a bad vehicle, or GM is just really as bad as everyone says. (or somewhere in the mix of all three). Regardless one thing wrong- no biggie. 2 things wrong and i start thinking out loud to family and friends. 5 things all being looked at are down right concerning.
First off, the good. Price. Paid what I think was a incredible cost point for a vehicle of this size, features and looks/performance. Could not be happier.
Second, dealer/service team. Spectacular folks who have went out of their way to ensure satisfaction, happiness and desire to make everything right.
Issue one, from day one temp controls in the dual zones. my SLT at 69 degrees blows cooler air, hit 70 on the panel and it goes from cool to hot. There is basically zero differnece in temp from 70 to 80, then HI goes to the equivalent of Weld... They have looked at it and are flummoxed. My wife is going thru menopause and is suddenly a guru of all things temperature...
In all seriousness, she drives a SLT Acadia. We have parked BOTH vehicles in our garge and put them on 72 degrees- there is a HUGE difference in hers to my air temp. 72 in her car is where it should be. 72 in mine is like the sahara on July 1st- HOT
Issue two, the rear roof vents in the vehicle keep falling out of the roof panels. its a pretty simple fix but they don't rotate within the ring itself and when you turn them they fall out of ceiling. Minor in the big picture but... really?
Issue three, hard shifting in low gears while operating at slow speeds in parking lots or other slow moving areas, under 10 MPH. It really hits shifting from 1st to 2nd or 2nd to 3rd. they have reprogramed something on it once, it did not help? (it started doing this last week) (about 800 miles on vehicle) (wander if this ties into issue 5 below?)
Issue four, (my grumble, not anything GM can do now) the HD radio lag in getting stations is nuts. My wife has a 2014 Acadia SLT and they radio/tuning is spot on perfect 100% of the time and this Yukon is was different? (not really fair to hit them in this area, but its pretty awful.
Issue five, the final issue to make me question this purchase? Last night going to dinner had a vehicle full of folks, 7 passengers full. Backing out of the parking spot it seemed 4 wd was engaged. you know that binding/grinding tire sound on dry pavement thats horrible. Anyhow the vehicle dash then popped up with Service4 wheel drive light on info center.
I was in Auto. I tried going to 2 wheel drive. Tired 4 low, 4 hi. None of the lights on the selector switch lit up other than auto. On-Star was of no help- at ALL.
Fortunately I "know" my sales guy and texted him of my issue, he was out with guys from the dealership and had a tech call me right then at the parking lot I was sitting in (now thats service). We worked thru it with a few suggestions and no go- it was in what we assume 4 Hi. I had to drive home 68 miles like this. straight was fine, turns were pretty nasty.
I am sure it's some goofy switch? Maybe a software thing? but with 964 miles on the clock I'd expect none of these issues? I love my vehicle- but is this the ride I am in for the next 100,000 miles? Anyone else have issues this early in ownership?
First off, the good. Price. Paid what I think was a incredible cost point for a vehicle of this size, features and looks/performance. Could not be happier.
Second, dealer/service team. Spectacular folks who have went out of their way to ensure satisfaction, happiness and desire to make everything right.
Issue one, from day one temp controls in the dual zones. my SLT at 69 degrees blows cooler air, hit 70 on the panel and it goes from cool to hot. There is basically zero differnece in temp from 70 to 80, then HI goes to the equivalent of Weld... They have looked at it and are flummoxed. My wife is going thru menopause and is suddenly a guru of all things temperature...
In all seriousness, she drives a SLT Acadia. We have parked BOTH vehicles in our garge and put them on 72 degrees- there is a HUGE difference in hers to my air temp. 72 in her car is where it should be. 72 in mine is like the sahara on July 1st- HOTIssue two, the rear roof vents in the vehicle keep falling out of the roof panels. its a pretty simple fix but they don't rotate within the ring itself and when you turn them they fall out of ceiling. Minor in the big picture but... really?
Issue three, hard shifting in low gears while operating at slow speeds in parking lots or other slow moving areas, under 10 MPH. It really hits shifting from 1st to 2nd or 2nd to 3rd. they have reprogramed something on it once, it did not help? (it started doing this last week) (about 800 miles on vehicle) (wander if this ties into issue 5 below?)
Issue four, (my grumble, not anything GM can do now) the HD radio lag in getting stations is nuts. My wife has a 2014 Acadia SLT and they radio/tuning is spot on perfect 100% of the time and this Yukon is was different? (not really fair to hit them in this area, but its pretty awful.
Issue five, the final issue to make me question this purchase? Last night going to dinner had a vehicle full of folks, 7 passengers full. Backing out of the parking spot it seemed 4 wd was engaged. you know that binding/grinding tire sound on dry pavement thats horrible. Anyhow the vehicle dash then popped up with Service4 wheel drive light on info center.
I was in Auto. I tried going to 2 wheel drive. Tired 4 low, 4 hi. None of the lights on the selector switch lit up other than auto. On-Star was of no help- at ALL.
Fortunately I "know" my sales guy and texted him of my issue, he was out with guys from the dealership and had a tech call me right then at the parking lot I was sitting in (now thats service). We worked thru it with a few suggestions and no go- it was in what we assume 4 Hi. I had to drive home 68 miles like this. straight was fine, turns were pretty nasty.
I am sure it's some goofy switch? Maybe a software thing? but with 964 miles on the clock I'd expect none of these issues? I love my vehicle- but is this the ride I am in for the next 100,000 miles? Anyone else have issues this early in ownership?
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