iLikeEggs
Potato!
I he's not willing to address your problem...Yelp. Then small claims.
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It seems very odd that a shop that "doesn't do repairs" would charge you for repairs without telling you...There was definitely no instruction, oral or written to return to have them retorqued. This is not something I've ever heard of.
This is strictly a truck custom shop - no repairs - wheels, tires suspension, bed covers, lighting, etc.
The last response also sounds like shop liability.
Another option is that he's moving to a larger, more prominent location. I could always picket the grand opening. But I'd rather just get my truck fixed and go on about my business.