Intellilink Screen Flicker - 1 min after startup

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Commander769

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The invoice they gave me didn't provide a lot of detail, but here is the info from my system. I haven't had any further issue since the update on April 15th.

BUILDVERSION_LABEL_NOR GMG2_14.0F105
BUILDVERSION_LABEL_NOR GMG2_LINUX_14.0F105
BUILDVERSION_BUILDUSER rao1hi
BUILDVERSION_BUILDMACHINE HI-Z7951
BUILDVERSION_TIMESTAMP 20140924185707
BUILDVERSION_BUILDTYPE int
BUILDVERSION_CUSTVERSTRING 24.09.2014/A//GMG2_14.0F105
SUPPLIER_ECU_SOFTWARE_VERSION_NUMBER GMG2_14.0F105
CONTROLLER_PART_NUMBER AA
CONTROLLER_SUPPLIER Robert Bosch Car Multimedia
COMPANY_NAME General Motors
PRODUCT_NAME HMIModule
PRODUCT_SERIAL_NUMBER
PRODUCT_PART_NUMBER 7515400221
HMI Version 14.0V039_R3_MY15
GUI Framework Version RBEI.MY15_03
Speech Texts Translation Import Version 08.01.2014 08:08:34
Non Speech Texts Translation Import Version 21.01.2014 13:14:10

Invoice Detail:
2810335 PERFORM RADIO AND CONTROL REPROGRAMMING
PER BULLETINS
167 WM40 1.50
 

randsom

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Thanks a lot for the follow-up but this looks foreign. What do you meant by info from my system? I was thinking of a photo of your service repair sheet that would maybe show what they fixed.
 

Commander769

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That's the details from my system, if you hold in the power/home/menu at the same time it will take you to the dev screen. From there you can scroll to the HMI tab where it will show you your software levels. Compare them to what I posted above to see if there is any variance. The repair sheet didn't say much other than what I posted above.

Invoice Detail:
2810335 PERFORM RADIO AND CONTROL REPROGRAMMING
PER BULLETINS
167 WM40 1.50
 

randsom

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Perfect. I'll take this my my dealer. Please let us know if the flickering comes back.
 

randsom

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Looks like my radio info is the same except:
BUILDVERSION BUILDUSER rao1hi
mine says rao2hi.

Does your updated and reprogrammed radio show this also?
 

kmitchell

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Having the same issue here as well! No rhyme or reason, glitches multiple times EVERY time I drive it...yet the dealer cannot seem to duplicate the issue. Odd because within the first 5 minutes of driving it after they were unable to duplicate the glitch it did it multiple times. At that point I had no time to turn around and physically show them. They have updated my software once, which proved to be unsuccessful. I have had a couple of half screen blackouts...literally half of the screen goes black and the only way I can fix it is to turn off and restart the vehicle. I received an email from the service manager a few weeks ago saying that they had "additional resources" to try to fix the problem. This is only after I filled out a dealer survey indicating that they were basically shrugging their shoulders at me. I am hoping to get the vehicle in soon to take advantage of the "additional resources" and have demanded a loaner car free of charge. Please update on any success and I will do the same! Thanks.
 

randsom

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Im still having this after several software reprograms! Commander769 are you still flicker free?!
 

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