This is one of the issues I have w/having spent $80k on my Tahoe. I go in for my “free” first oil change and am stuck in a waiting area w/a broken K-cup coffee machine and a cold drink vending machine I have to pay $1.50 for a bottle of water. Totally different experience taking my wife’s 10-year old A6 in for service.
havent been to a dealer in the past few years where water isn't free (GM/Honda/Ford/Ram). to the point they keep annoying you asking if you want a bottle...maybe rethink your dealer choice