Journey has started.

[DuraYuk]

How are you finding your window sticker? Mine was produced last week and I have an order # but nothing more.

Search the forum for window sticker. It's a url you put your vin at the end of and it populated and pops up if available. Here's the thread: https://www.tahoeyukonforum.com/threads/window-sticker-search-by-vin.134908/

 

[DuraYuk]

Sigh - I've been sitting at 2030 for the past 3 weeks.
2023 Yukon Denali with ACC and Sunroof Added.

Mine was 2030 for a few weeks then went into accepted. Don't give up yet. Look at my history in this post.

 

[bunky319]

I would just caution anyone who is relying on the GMC "chat" service to not trust those status codes too much, especially before your vehicle gets to "3000" status. In this thread here: https://www.tahoeyukonforum.com/thr...uction-status-code-from-dealer-vs-gmc.136406/ two different people were consistently getting a status of "2030" from the "chat" service but the dealer was telling them it was still at "1100". This also happened to me. So that's at least 3 different people that were told that they were at "2030" when they really were at "1100".

I would say unless you are getting the event code from your dealer (and preferably the Inventory manager themself), you may not really be where you think you are. When I asked my Inventory manager why the "chat" service was saying I was at "2030", he said he didn't know but didn't see how my order could be accepted because he didn't have a diesel allocation yet. When he gets one, he said I will go to "3000". Sure enough, the day after he submitted my order with an allocation I was at "3000".

 

[DuraYuk]

I would just caution anyone who is relying on the GMC "chat" service to not trust those status codes too much, especially before your vehicle gets to "3000" status. In this thread here: https://www.tahoeyukonforum.com/thr...uction-status-code-from-dealer-vs-gmc.136406/ two different people were consistently getting a status of "2030" from the "chat" service but the dealer was telling them it was still at "1100". This also happened to me. So that's at least 3 different people that were told that they were at "2030" when they really were at "1100".

I would say unless you are getting the event code from your dealer (and preferably the Inventory manager themself), you may not really be where you think you are. When I asked my Inventory manager why the "chat" service was saying I was at "2030", he said he didn't know but didn't see how my order could be accepted because he didn't have a diesel allocation yet. When he gets one, he said I will go to "3000". Sure enough, the day after he submitted my order with an allocation I was at "3000".

That's not entirely true. The chat people have the most up to date information. They have info way before the dealer. And usually the dealer will corroborate what the chat people say a week later. When I was at status 2030 the dealer couldn't verify it. 3 weeks later it went to 2000 and the dealer saw it. 2030 is a precursor to 2000. If you look at my progress in this post you will see what I'm talking about.

There is a lot of misinformation about order process and I have been trying to have this post try and help by showing what I'm going thru as it happens without details left out.

 

[Chad G 1979]

It isnt actually false either. I had my 22 tshoe at 3000 in gm chat but it was never picked up by gm to build as a 22. I ended up with a 23 and they were usually behind my dealer info by about 2 weeks on that one. The gm chat bot folks have no real idea what is going on and just randomly toss out info, regardless if its right or wrong.

 

[DuraYuk]

It isnt actually false either. I had my 22 tshoe at 3000 in gm chat but it was never picked up by gm to build as a 22. I ended up with a 23 and they were usually behind my dealer info by about 2 weeks on that one. The gm chat bot folks have no real idea what is going on and just randomly toss out info, regardless if its right or wrong.

Yeah something sounds a miss there. You have a order number the info follows it. GM chat....the actual people are ahead of the dealers. Most dealers really don't know what is happening. So that could have been your issue. Or they gave your order away to someone else and restarted you.

You having to transition order years could have thrown a wrench into the mix. Similarly people say go to the biggest dealer possible when those are the ones that cant get vehicles in a timely manner because the back log is so long.

Regardless hopefully my post and timelines are enlightening for some. Im doing my best not to leave details out as has been the case when I was doing my research.

 

[RVAHokie]

Search the forum for window sticker. It's a url you put your vin at the end of and it populated and pops up if available.

But where is the VIN coming from?

 

[DuraYuk]

But where is the VIN coming from?

Once it is at 3800 your dealer should be able to get it for you . will be on the workbench. Sometimes Chat can provide it too.

Once you have the vin check out this thread for how to use it to get window sticker: https://www.tahoeyukonforum.com/threads/window-sticker-search-by-vin.134908/

 

[bunky319]

That's not entirely true. The chat people have the most up to date information. They have info way before the dealer. And usually the dealer will corroborate what the chat people say a week later. When I was at status 2030 the dealer couldn't verify it. 3 weeks later it went to 2000 and the dealer saw it. 2030 is a precursor to 2000. If you look at my progress in this post you will see what I'm talking about.

There is a lot of misinformation about order process and I have been trying to have this post try and help by showing what I'm going thru as it happens without details left out.

Believe what you want sir. You are not the only one posting your experiences here. I posted mine and dozens others have posted theirs. I am working directly with an inventory manager. This is the guy that actually puts in the orders for a living, not just a typical sales man. I think he knows what he is talking about.

Search through this forum and you will find dozens of examples where the GMC chat people give incorrect information. No, it is not "in advance", it is flat-out wrong.

But again, believe what you want

 

[DuraYuk]

Believe what you want sir. You are not the only one posting your experiences here. I posted mine and dozens others have posted theirs. I am working directly with an inventory manager. This is the guy that actually puts in the orders for a living, not just a typical sales man. I think he knows what he is talking about.

Search through this forum and you will find dozens of examples where the GMC chat people give incorrect information. No, it is not "in advance", it is flat-out wrong.

But again, believe what you want

That's the issue. You are relying on the dealership. The Kings of misinformation. GM chat has no reason to give you false or misleading information. A dealership literally makes a living that way.

Most don't give you vinview data. Most don't tell you about price protection on retail sold orders. Most don't tell you how long it will actually take based on their allocations. Some don't even input your order into the system when you place one. It's all a game to them because with actually accurate info many people will walk or not place an order at all.

Just like everyone at 'big' dealers waiting forever because they are 30th in line. Whereas a small dealer can put you 1st.

Do as you want but this is my journey and experience. Hope others can learn from my posts here.