Midlothian to Possession

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Unluckycharm

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Down for me too. Even bypassing the login for the site does not allow me to complete a search.
 

drphodges

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Could someone please check VIN# 1GNSKPKDXNR271508

Dealership said it is at 4300-Intermediate delivery. Which I am guessing is Midlothian. Wondering how many more weeks until it is transported to my dealer. Thank you!
 

TallDad

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Could someone please check VIN# 1GNSKPKDXNR271508

Dealership said it is at 4300-Intermediate delivery. Which I am guessing is Midlothian. Wondering how many more weeks until it is transported to my dealer. Thank you!
No GM employees here. We used to have a link to one of the log company’s tracker but its down. See previous posts from beginning.
 

TallDad

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Besides the few movements @kate_t tracked, is anyone seeing arrivals at their dealer on the inventory site? Nothing came in for the last 2 weeks in my whole province.

Trying to judge what I could reasonably ask for during my next convo with the resolution team. Close to zero leverage… but at least if some stuff is moving we can play the ‘it should be LIFO’ card.
 
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Mharpy29

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Besides the few movements @kate_t tracked, is anyone seeing arrivals at their dealer on the inventory site? Nothing came in for the last 2 weeks in my whole province.

Trying to judge what I could reasonably ask for during my next convo with the resolution team. Close to zero leverage… but at least if some stuff is moving we can plan the ‘it should be LIFO’ card.
Do you have the number handy for the Canadian side?

I called the US number and they "sent" my escalation to an email.
 

TallDad

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Do you have the number handy for the Canadian side?

I called the US number and they "sent" my escalation to an email.
Sorry, I didn’t try to find an executive resolution team or contact specific to Canada. Figured it was hard enough to get answers and that getting further from the source would make it even worse.

The number I have has an extension and is to reach the person “assigned” to my case: it took a few weeks after a first e-mail to get that, how long has it been since you had that exchange?

My experiences on the phone with the regular Canadian CS seem very similar to what Americans here describe for the US number: they really do not know much.
 

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