I feel the I may also experience this Midlothian purgatory. Tagoe built since 6/23 per chat. Been chatting all week. No info on VIN. Only info is awaiting shipment arrangement. At times I have asked reps to take their time and please verify if it is truly shipping arrangements being worked on or possible chip shortage issues. None can truly verify this with 100% certainty. Seems as though they also get some sort of generic message. I actually seem to get info before my dealer by using this chat. Every time my salesman calls and gives me "updates", those "updates" were obtained by chat days before. Smh.