Midlothian to Possession

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esbrittain

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Now Chevy chat won’t even give me my status code because “We have found providing event codes doesn't provide the additional insight our customers are expecting from the code and may cause additional confusion.”

Probably bc some of them seem to be assigned at random and don’t actually mean anything haha
 

Mharpy29

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Seems like GM doesn't want us to bother them anymore. Pretty dissatisfied with the responses im seeing from everyones interaction with their "resolution department" and customer service teams. Here's an idea, fix your issues!!!
 

suterusu

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Now Chevy chat won’t even give me my status code because “We have found providing event codes doesn't provide the additional insight our customers are expecting from the code and may cause additional confusion.”

Probably bc some of them seem to be assigned at random and don’t actually mean anything haha

Try calling in or starting a new chat, every once in a while you'll get someone that is unhelpful.
 
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kate_t

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Now Chevy chat won’t even give me my status code because “We have found providing event codes doesn't provide the additional insight our customers are expecting from the code and may cause additional confusion.”

Probably bc some of them seem to be assigned at random and don’t actually mean anything haha
So when they started this, my reply was "I could see how it may confuse people, but it does not cause me any confusion, I actually find it very helpful. If you could please advise I would greatly appreciate it." Then they give it to me.
 

Kehoelaw1989

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Keep us posted please. Good luck!
I was VERY lucky and found/bought a Tahoe in-stock about 4 hours away that I loved. Still had no movement at all with the deposit Tahoe stuck in Mid. It’s so rare to find anything in stock that is available. I really hope everyone gets their vehicles quickly!

If someone wants to put their own deposit on the one I had at the dealer (Mi) send me a message. It might be quicker if someone is still searching with no luck.
 

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esbrittain

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I was VERY lucky and found/bought a Tahoe in-stock about 4 hours away that I loved. Still had no movement at all with the deposit Tahoe stuck in Mid. It’s so rare to find anything in stock that is available. I really hope everyone gets their vehicles quickly!

If someone wants to put their own deposit on the one I had at the dealer (Mi) send me a message. It might be quicker if someone is still searching with no luck.
Just curious how difficult it was to get your deposit back on the one you ordered. I had to put down a “non refundable” deposit and I just wonder how much of a fight they’re going to put up if I bail on that one to get a different one.
 

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