Midlothian to Possession

[Maxbubalo]

All of them?

Ahhh my bad I got confused with power folding mirrors!!

 

[Tinbadtin]

Just received update from dealer saying they can see the truck in VIN view and it’s getting ready for transport. Not sure if I’m just lucky or if the entire power mirror chip thing is a hoax?

Whatever it is, with all the recent movement for some of us here it seems GM is eager to close out the quarter with additional units invoiced/shipped.

Will be interesting to see how many more will start seeing movement here in next few days before month end.

 

[suterusu]

I think it's just a supply issue with the chips trickling in and they just get whatever trucks out they can that week. Maybe getting your name on the top of the list with the resolution team helps and that's why Kate's moved?

That's probably why we see a couple here and there, but overall, its clear the 4,000-8,000 number we have been hearing is true and they are just trying their best and don't understand a little communication goes a long way.

 

[Mharpy29]

***More good news for the masses***

Spoke with my dealer and asked him to check Vinview. It's finally on the map, and awaiting dispatch to Toronto. No ETA

Checked for a windowsticker - nothing

We're finally starting to see movement. I also didn't get a chance to speak with escalation ( Canadian customer service is even worse), so I definitely wasn't moved to the too.

22 Yukon SLT 5.3
Built April 11th
Has been sitting in Midlothian since 04/14

 

[TallDad]

***More good news for the masses***

Spoke with my dealer and asked him to check Vinview. It's finally on the map, and awaiting dispatch to Toronto. No ETA

Checked for a windowsticker - nothing

We're finally starting to see movement. I also didn't get a chance to speak with escalation ( Canadian customer service is even worse), so I definitely wasn't moved to the too.

22 Yukon SLT 5.3
Built April 11th
Has been sitting in Midlothian since 04/14View attachment 373697

Great news, I can only hope they are shipping a bunch up north. My dealer was closed today, maybe Ill have news on Monday. Wonder if the next sign for you will be to appear in dealer inventory as in transit?

 

[kate_t]

Low and behold. Today I was able to see my window sticker. It’s finally available as of today (I’ve been checking almost daily since my truck was produced).

So timeline so far:
~12/29 - ordered
4/7 - order accepted
~5/16 - produced and moved to midlo
6/24 - window sticker available

But no ETA from dealer yet or any other info.

@kate_t do you have a window sticker yet?

Nope. No window sticker.

 

[kate_t]

So for those of you thinking that Exec Resolutions team is helpful, here’s my update from today:

“Hi Kate,

There still has been no change. I'm still doing everything possible to get "your" vehicle to you.”

So I replied and let her Konica there WAS an update. Like how in the actual FK did I get this email. The email implies “your” vehicle is still in Midlothian. SMH.

It’s what Linton told me…probably more about getting things moving and it was “just your time” vs them actually doing something…

 

[Garth Knight]

Hey Garth,

How'd you find the ETA's for those vehicles?

I looked at my dealer's inventory and found a couple of Tahoes with newer VINs than mine. I used the VINs in the Chevy chat and confirmed they were built the same day but didn't go to Midlothian and instead were headed to the railyard etc.

 

[esbrittain]

So for those of you thinking that Exec Resolutions team is helpful, here’s my update from today:

“Hi Kate,

There still has been no change. I'm still doing everything possible to get "your" vehicle to you.”

So I replied and let her Konica there WAS an update. Like how in the actual FK did I get this email. The email implies “your” vehicle is still in Midlothian. SMH.

It’s what Linton told me…probably more about getting things moving and it was “just your time” vs them actually doing something…

You may have mentioned this already, but is your vehicle showing up on the Chevy inventory page?

 

[kate_t]

You may have mentioned this already, but is your vehicle showing up on the Chevy inventory page?

No not yet. I’m guessing that maybe once it’s on the train it will show?

Not sure it’s moved Arlington. It was showing at the lot. Who knows when it might actually be put on the train and the train heads to us.