New 2024 Suburban no sound from speakers

[Gearz]

I have had several trucks have a issue over the years but they were not brand new but still under 3/36 and I found that on the Yukons if a speakers resistance is either shorted to ground or the ohm's values were incorrect at the speakers it would take the system down. I would go to the amplifier or the main source where the speakers have there output and take a resistance reading to eliminate the speakers from the system. Intermittent issues are harder to find but if it's a hard fault they should be able to narrow it down. Software can also make you chase your tail so if tech line is telling them it's a software issue then they have to stop before any repairs are attempted.

 

[gto4spd]

Last week I purchased my wife a new 2024 Suburban. Upon driving it off the lot I noticed no sound was coming from the speakers. I test drove it and it did not have that problem. I turned around and took it right back in. I was obviously pretty upset being that it was so expensive and brand new. They told me it just needed a software update. Well its done it twice since then and again tonight. Zero sound. Any advice on what I should do here? I'm pretty ticked off and not sure what action I should take. I'll certainly notify them and tell them I expect it to be remedied, but the dealership is two hours away and its a pretty big inconvenience having to drive it up there. Any thoughts on how I should handle this?

Since buying my new 2023 Yukon, the sound system has always cut out briefly 3 or 4 times each time I start out somewhere.

 

[Blueinterceptor]

I have a problem where my iPhone seems to take over I reset it to Xm radio
Sometimes it appears like the google or radio doesn’t fully go through it’s reset before I start driving.

 

[Skidazys]

Last week I purchased my wife a new 2024 Suburban. Upon driving it off the lot I noticed no sound was coming from the speakers. I test drove it and it did not have that problem. I turned around and took it right back in. I was obviously pretty upset being that it was so expensive and brand new. They told me it just needed a software update. Well its done it twice since then and again tonight. Zero sound. Any advice on what I should do here? I'm pretty ticked off and not sure what action I should take. I'll certainly notify them and tell them I expect it to be remedied, but the dealership is two hours away and its a pretty big inconvenience having to drive it up there. Any thoughts on how I should handle this?

I have the same issue going on, I figured out how to get it back running again as I have worked on computers and tech stuff for years. When Microsoft use to mess up you would boot it in safe mode. You have to do the same thing with the radio system. This guy on Youtube has it made a video, he deserves a thank-you for the work. Radio Fix
It would be equally helpful to figure out to force it to fail, so until they come up with a fix we can avoid what makes it break

 

[Skidazys]

Since buying my new 2023 Yukon, the sound system has always cut out briefly 3 or 4 times each time I start out somewhere.

I have the same issue, here is fix that has worked for me, but we shouldn't to go through this baloney on a regular basis.
Radio fix