Rear Entertainment Screens won’t turn on

[brs2279]

Recently took home a new Yukon Denali with the RSE package. Screens worked at the dealership but when I went to turn them on today, nothing. They are powered on from the front infotainment and I’m double tapping the screens. Is there something I’m not doing right? Anyone else have this issue?

 

[mrchoopa2u]

I’m having the same issue. Any resolutions?

 

[brs2279]

I took it to the dealer. They couldn't figure it out so they replaced both screens at no charge. They worked fine after that.