So I went to my local Chevy dealership today....long story but I ended up walking out. Literally useless!
Inquired about getting the RST Grill and fitting it to my 15 Tahoe
Had no idea about an RST (even though they had a couple on the lot). Said it wouldn't fit anything but a 2018. Had no idea on cost to install as I'd have set an appointment with service (this was parts department). Had no idea what the part was. Said it would have to be color matched and sprayed when it arrived (after I told him the part number). AFTER he eventually found it, $700+ ...... I said it was closer to $400 on the official GM website......he said 'well that's online'
The level of zero interest and knowledge (this was 2 men), shocked me. This is no mum and pop joint either, this is giant super store. I walked out and told the GM that the parts department was atrocious.
Inquired about getting the RST Grill and fitting it to my 15 Tahoe
Had no idea about an RST (even though they had a couple on the lot). Said it wouldn't fit anything but a 2018. Had no idea on cost to install as I'd have set an appointment with service (this was parts department). Had no idea what the part was. Said it would have to be color matched and sprayed when it arrived (after I told him the part number). AFTER he eventually found it, $700+ ...... I said it was closer to $400 on the official GM website......he said 'well that's online'
The level of zero interest and knowledge (this was 2 men), shocked me. This is no mum and pop joint either, this is giant super store. I walked out and told the GM that the parts department was atrocious.