Update on this,
1A Auto just shit in my bed with these ******* headlights!!!!!!
Customer service
Thanks for messaging us! How can I help you?
You
I recently purchased new headlight housings and installed them. They seem to be fogging up on the inside with moisture. I don't remember my original lights doing that. So I am very concerned. Can you shed any light on why this is happening or if it is supposed to be normal?
Customer service
I apologize for any inconvenience this has caused you. I can definitely assist you with this. Do you have the order number so I can pull up the file and review it with you?
You
2DSB11MAGOP
Customer service
Did you replace the bulbs before installing?
Customer service
installing*
You
No the housings you sent already had all of the bulbs installed.
Customer service
The bulbs that may have been included are tester bulbs and are not intended for long term use. This may be what is causing the issue. I would suggest swapping them with your existing bulbs or purchase them locally. This may remedy the problem.
Customer service
If after attempting this and it does not we can assist with sending out replacements for you.
You
Ok I wish I knew this, I already threw out the other housing and the bulbs.
You
I don't understand what type of bulbs have to do with water vapor in the housings anyway. You had no other complaints regarding this?
Customer service
In the listing under warranty information it states,"Bulb Note: These lights do not include bulbs. If you happen to receive a product with bulbs, the bulbs are for testing and not covered under our warranty. Our warranty applies to the light assembly only."
You
Maybe that note should be over with the item description where it can be noticed better. Well played. I was a die hard fan and tell others to come here for parts but this is very upsetting.
Customer service
I apologize for any inconvenience. I can assist with setting up replacement parts to be sent out to honor your warranty if you would like.
You
Now I got to go spend another 80 bucks to replace all those bulbs.
You
And still no explanation why they have water vapor getting stuck inside the housings.
Customer service
This is in direct correlation to the tester bulbs not being changed in the assembly. That can create condensation inside the assembly.
Customer service
Did you need assistance setting up a warranty replacement?
You
Let me get back to you thank you. (YA FAKIN RETARD......)