Dealer had my 24 Yukon painted without my permission.

MLG1226 said:

Our 24 Denali went in to the dealer to replace a tail light because it was cracked and needed some paint correction done on a very bad stain on the driver side quarter. After no communication whatsoever they tried to give it back to me with the paint issue unresolved or even touched. After a discussion with a manager they sent it to detail and attempted, but could not fix it. I was told it was being sent to autobody shop to have cut and buffed. Without our permission they just refinished the entire panel. I only found this out because I had to locate my car and call the body shop myself. It’s sterling silver, silver is tough to match and if I had known I would have declined. Well car gets “finished” and we drive the 2 hours to dealership to pick it up. It was very apparent that the panel did not match and corners were cut. It’s been over a month now that it’s been with the dealer/shop and we haven’t even owned it two months. Am I crazy for not accepting this or for asking them to buy it back and replace it???

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