Kpwweb
Full Access Member
- Joined
- Dec 11, 2015
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No, I still have the Range unit, because Holley (parent company of Range Tech) has intentionally made it difficult (if not impossible) to return the units they lied about.You have to love the double negatives in the quoted manual pages.
The “may” from the quoted manual pages sounds just like the “may” on ranges web site.
Question for Antonm, are you using Carbyte and if so what do you think?
No, I still have the Range unit, because Holley (parent company of Range Tech) has intentionally made it difficult (if not impossible) to return the units they lied about.
To return the Range Tech unit, it must be in the original packaging and you send to to them for an “ inspection “ , and only after the inspection, that you have no say in, they determine if you can get a refund, minus a restocking fee. Sounds like the business practices of an honest company that stands behind their products doesn’t it. To say I’m disappointed in Holley is an understatement. But I can tell you how much of my money any of their group companies will get going forward.
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Idk why you’re so bent out of shape about the return policy. Their site outlines returns pretty clearly. It’s a pretty standard return policy too, IMHO.
But if your that insistent, start a charge back with your credit card. That will get someone’s attention at Holley.
Or try to sell it on here. Someone will buy it at a slight discount.
Screenshots of return policy from Ranges site.
Apparently Holley does not care about bad reviews either.
That’s SOP for returns. For all they know you could have let the smoke out or bent all the pins or destroyed it in some way. Some electronic companies won’t even consider returns—you open it, you own it.