I have a 2021 GMC Yukon Denali with an issue that the dealership is unable to resolve.
I have an accessory plugged into the center console, 12V outlet. The outlet power cycles, when the driver's side door is opened, which requires me to manually restart my plugged in accessory (which is annoying). This happens, when the vehicle is running, so should be un-related to the power-off delay. It only appears to occur with the drivers side door, not any of the passenger doors. I have automatic running boards, which deploy at the same time, and can hear a relay clicking beneath the center console armrest at the same time the power goes out (related?).
The dealership tech informed me that this is a "safety feature", and that nothing is wrong with the vehicle, however, my gut tells me that they are wrong.
Anyone have a similar experience? Does anyone know if a process exists to escalate this issue to GM, directly (in case the dealership is wrong)?
TIA
I have an accessory plugged into the center console, 12V outlet. The outlet power cycles, when the driver's side door is opened, which requires me to manually restart my plugged in accessory (which is annoying). This happens, when the vehicle is running, so should be un-related to the power-off delay. It only appears to occur with the drivers side door, not any of the passenger doors. I have automatic running boards, which deploy at the same time, and can hear a relay clicking beneath the center console armrest at the same time the power goes out (related?).
The dealership tech informed me that this is a "safety feature", and that nothing is wrong with the vehicle, however, my gut tells me that they are wrong.
Anyone have a similar experience? Does anyone know if a process exists to escalate this issue to GM, directly (in case the dealership is wrong)?
TIA